Skip Navigation
Menu

We’re looking for talented people,

Like you!

Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 130 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.

Looking for benefits? We’ve got you covered.

wtfdivi014-url14

Health & Welfare

Health and income protection packages that will keep you secure and happy.

wtfdivi014-url11

Paid Time Off

Take time off. Go out and explore the world. Come back refreshed.

wtfdivi014-url13

Community

Softball league, company picnics, team lunches, and more.

wtfdivi014-url26

Retirement

401k plan with generous match to help prepare for your future.

Current Openings:

Billing Specialist (Monday-Friday 12pm-8pm EST) Fully Remote

SUMMARY:

The Billing Specialist compiles, manages, and executes client billing and vendor payment; answer inquiries from clients, staffs and vendors; responsible for data accuracy; observes confidentiality of client data.

ESSENTIAL FUNCTIONS:

  • Compile and process a high volume of invoices to clients
  • Problem solves complex billing scenarios
  • Research and respond to client and vendor inquiries
  • Responsible for accurate accounting documentation
  • Responsible for payment to vendors
  • Identify and resolve accounting discrepancies
  • Effectively interact and communicate with attorneys, secretaries and other clients
  • Respond to internal and external inquiries in a timely manner
  • Assist collection and accounts receivable department
  • Observe confidentiality of client data
  • Assist with special projects as needed
  • Flexibility to work additional hours if required
  • Perform other duties as assigned

QUALIFICATIONS:

  • Bachelor’s Degree and or two years’ experience
  • Proficiency in MS Office Suite
  • Must be detail oriented and organized
  • Must be a team player
  • Ability to work with a high degree of accuracy

 

To Apply: Please click Apply Now

A/R Collections Specialist (Monday-Friday 10am-6pm EST) Fully Remote

SUMMARY:

We are looking for a highly motivated and data-driven Accounts Receivable Collection Specialist to join our growing team. In this role, you will initiate contact with customers regarding their past due balances to secure payment, as well as conduct complex research of accounts for discrepancies and investigate accounts receivable variances. You will also assist with account reconciliations, payment applications and other accounting projects as needed. This role provides the best possible customer experience during the accounts receivable collection process.

You are a great fit if you are self-driven, highly organized, and an enthusiastic team player!

ESSENTIAL FUNCTIONS:

  • Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, or potentially overdue
  • Contact customers via e-mail and phone to discuss overdue balances and encourage timely payments
  • Monitor accounts daily and identify outstanding account receivables
  • Assist with customer account reconciliation and investigate historical data for balances.
  • Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments
  • Prepare and present reports on collection activities and progress
  • Process customer payments and maintain cash receipts records
  • Handle accounts receivable calls and correspondences in a fast-paced goal-oriented environment
  • Resolve with billing challenges and customer credit challenges
  • Assist with account receivable reconciliations
  • Accountable for reducing delinquency for assigned accounts
  • Perform other accounts receivable collection duties as assigned

 

QUALIFICATIONS:

  • BA/BS (Accounting, Finance, or another business-relevant degree) OR
  • 3+ years of collections experience, preferably in the legal service industry
  • Knowledge of collection laws and regulations
  • Experience with Excel and Google Docs
  • Excellent written and verbal communication skills
  • Must be able to work in a professional and confidential environment.

 

To Apply: Please click Apply Now

Documents Specialist (Monday-Friday 12pm-8pm) (Rockville, MD) In Office

Please note, this position will be an in office position.

SUMMARY:

The Documents Specialist is responsible for tracking, scanning, Optical Character Recognition (OCR), quality control (QC), printing and filing transcript exhibit files.

ESSENTIAL FUNCTIONS:

  • Prioritize, review and track-in all exhibits received (electronic and hard copy)
  • Promptly ship original exhibits requested on an expedited basis
  • Scan and/or OCR exhibits according to Planet Depos document scanning protocol
  • QC and save electronic exhibits to case file
  • Organize and file original exhibits
  • Compile hard copy exhibit set(s), if requested
  • Monitor and prioritize “waiting for exhibits” list
  • Regularly communicate with production specialists and case managers regarding the status of exhibits
  • Read and promptly respond to any exhibit related emails received to the Production email folder
  • Read and enter job notes in Reporter Base – any update to the job process should be documented
  • Adhere to any case/job/firm/contact exhibit standing orders
  • Other duties as assigned

 

QUALIFICATIONS:

Bachelor’s degree and/or experience in an office setting preferred. Strong attention to detail required.

To apply: Please click apply now

Client Services Specialist (Various Shifts) Fully Remote

SHIFTS: 8am-4pm; 9am-5pm; 3pm-11pm EST

SUMMARY:

The Client Services Specialist is responsible for monitoring the production email folders, promptly responding to all client requests, fielding all production and billing related phone calls, assisting with client issues and disputes, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.

ESSENTIAL FUNCTIONS:

  • Field all client and reporter related phone calls and emails
  • Monitor production table and rush board and prioritize jobs in order of due date
  • Research client issues and billing-related disputes to address client concerns and reach a positive resolution.
  • Provide estimated transcript/job costs to clients and production department
  • Review and track in final transcript files received from reporters
  • Format and distribute rough draft transcripts to clients as needed
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Enter case/firm/contact notes in Reporter Base
  • Aid in the Translation process: including responding to inquiries, assigning resources, and producing.
  • Aid in the Transcription process including providing estimated costs and delivery options.
  • Other duties as assigned

QUALIFICATIONS:

Bachelor’s degree and/or experience in an office or customer-service setting preferred.  Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

To Apply: Please click Apply Now

Scheduling Case Manager (Various Shifts) Fully Remote

SHIFTS: 8am-4pm; 9am-5pm; 3pm-11pm EST

SUMMARY:

The Scheduling Case Manager has direct interaction with clients throughout the day, including on the phone and via email. Scheduling Case Managers are designated to field requests of an advanced nature and those that originated from PD’s top clients therefore this position requires impeccable customer service from the initial request for services through delivery and requires poise and professionalism in handling last-minute needs. Attention to detail and the ability to communicate effectively and thoroughly must come second nature to those occupying this position.

ESSENTIAL FUNCTIONS:

  • Answers phones
  • Responds to client requests for services in a timely manner
  • Constantly monitors Scheduling email folder throughout the day paying specific attention to correspondence from clients that are designated as “case managed” and advanced requests as determine by internal standards
  • Reserves conference rooms and meeting locations for clients
  • Works with the calendar department to assign resources for legal proceedings
  • Enters data into database software (Reporter Base) with extreme detail on a job, firm, contact and case levels keeping in mind the effect of those details on upcoming jobs and overall client service
  • Sends confirmations to clients and resources via email
  • Communicate clearly to ensure the correct services requested by clients are delivered
  • Pays attention to detail, checks/correct the work of colleagues
  • Works with other departments as a team
  • Other duties as assigned

QUALIFICATIONS:

  • College Degree (4yr) preferred
  • Strong English Skills (Written & Oral)
  • Customer Service Experience
  • Typing skills
  • Proficiency with Adobe/Microsoft Office is a plus

 

To Apply: Please click Apply Now

Scheduling Coordinator (Various Shifts) Fully Remote

SHIFTS: 8am-4pm; 9am-5pm; 3pm-11pm EST

SUMMARY:

The Scheduling Coordinator has direct interaction with clients throughout the day, including on the phone and via email.  This customer-service position revolves around providing impeccable customer service from the initial request for services through delivery and requires poise and professionalism in handling last-minute needs.

ESSENTIAL FUNCTIONS:

  • Answers Phones
  • Responds to client requests for services in a timely manner
  • Constantly monitors Scheduling email folder throughout the day
  • Reserves conference rooms and meeting locations for clients. Scanning/faxing documents
  • Works with the scheduling department to assign resources for legal procedures
  • Enters data into legal support software (Reporter Base)
  • Sends confirmations to clients and resources via email
  • Communicate clearly to ensure the correct services requested by clients are set up
  • Pays attention to detail, checks/correct the paperwork of colleagues
  • Works with other departments as a team

QUALIFICATIONS:

  • College Degree (4yr) preferred
  • Strong English Skills (Written & Oral)
  • Customer Service Experience
  • Typing skills
  • Proficiency with Adobe/Microsoft Office is a plus

To Apply: Please click Apply Now

Operations Specialist (Various Shifts) Fully Remote

SHIFTS: 8am-4pm; 9am-5pm; 3pm-11pm EST

SUMMARY:

The Operations Specialist requires a versatile candidate with a strong customer-service background, great attention to detail and excellent technology and communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp technical concepts, and solve problems in a professional and timely manner. Primary responsibilities will include monitoring and promptly responding to urgent calls and emails received through PD’s public emails folders and processing final transcripts.

ESSENTIAL FUNCTIONS:

  • Read and promptly respond to urgent emails received in the public folders (Client Services, Video, Domestic and International Scheduling, Tech Support) during off-business hours. Handle through completion and communicate any necessary follow up to the necessary Department Managers.
  • Receive phone calls through the after-hours emergency line. Handle through completion and communicate any necessary follow up to the necessary Department Managers.
  • Establish rapport with domestic and international clients, court reporters, videographers, interpreters and vendors by demonstrating expertise, empathy and a “can-do” attitude.
  • Support other departments with calls and emails during their peak hours or as needed. Support other departments with pending tasks as assigned.
  • Enter job notes in Reporter Base and/or Trello – any update to the job process should be documented
  • Other duties as assigned.

 

QUALIFICATIONS:

Bachelor’s degree or a minimum of 3 years in a customer-service environment. Analytical and problem-solving skills and good judgment. Working knowledge of Microsoft Office programs. A willingness to learn the processes and protocols of multiple departments. Must be able to work in a professional and confidential environment.

To apply: Please click Apply Now

Digital Court Reporter, Hagerstown, MD

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Richmond VA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Northern Virginia

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, St. Louis, MO

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Harrisburg, PA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Charlotte, NC

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Lakeland, FL

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Why Work at Planet Depos?

{

PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.

{

It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.

{

I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community

{

I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.

Want to work with us? Great! Click the button below to apply.

Thanks!

Contact Us

Planet Depos

Planet Depos

Pin It on Pinterest