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We’re looking for talented people,

Like you!

Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 250 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.

Looking for benefits? We’ve got you covered.

Health & Welfare

Health and income protection packages that will keep you secure and happy.

Paid Time Off

Take time off. Go out and explore the world. Come back refreshed.

Community

Softball league, company picnics, team lunches, and more.

Retirement

401k plan with generous match to help prepare for your future.

Current Openings:

Account Executive (Fully Remote)

SUMMARY:

The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and PD’s internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.

ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:

  • Service existing accounts through a relationship-based approach
  • Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around PD offerings
  • Drive sales activity to achieve monthly and quarterly revenue goals
  • Engage in technical discussions with potential clients through demonstrations and presentations
  • Collaborate internally with sales team, sales management, and marketing
  • Provide all clients with superior customer service
  • Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary
  • Daily usage of company provided CRM to track activity and customer follow up
  • Work collaboratively with all operations teams to ensure customer satisfaction

 

ACCOUNT EXECUTIVE QUALIFICATIONS:
  • Previous experience selling court reporting services or other services to the legal industry is paramount
  • Established legal client book of business is highly desirable
  • Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment
  • Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment
  • Bachelor’s Degree preferred

 

To Apply: Please click Apply Now

Calendar Manager (Fully Remote)

The Floating Calendar Manager is responsible for the overall management of reporter job coverage. The manager will review the upcoming calendar and assign reporters to jobs taking into consideration skill-set, client preferences, and resource availability for various calendars as necessary. The manager must possess a positive attitude with empathy and excellent negotiating and compromising skills. The manager must be sensitive and reactive to an always changing calendar. The manager must have strong analytical and forecasting skills to plan for fluctuations in the calendars and resource availability. The Floating Calendar Manager also works to support the Regional Calendar Managers by assisting with administrative functions such as communicating with resources (written & verbal) to engage them for job coverage, marking resource acknowledgments in the calendar software, and assigning multiple calendars as needed. The manager must have strong organizational skills to keep track of reporter/client preferences and restrictions. The manager must be an excellent communicator and work well with all types of personalities.

ESSENTIAL FUNCTIONS:

  • Analyze and forecast upcoming calendars for hard-to-cover jobs.
  • Manage automated Scheduling alerts to increase department efficiency.
  • Receive and track resource confirmation emails.
  • Support Calendar Department by processing protective orders, non-disclosure agreements and other duties related to administrative support.
  • Monitors department’s email inbox and responds to incoming correspondence from resources and colleagues.
  • Work in conjunction with the department manager to fulfill last minute requests and changes to the schedule.
  • Work with Director of Reporting to onboard new reporters, relay coverage and reporter issues.
  • Seek out feedback and implement changes as needed to increase reporter satisfaction.
  • Continue to build/develop rapport with reporters (i.e. – attend local reporter events).
  • Identifying clients/jobs that can be assigned digital reporters.
  • Staying up-to-date with reporter preferences.
  • Planning for fluctuations in calendar and reporter availability.
  • Problem solves difficult situations and clients without guidance or oversight.
  • Reviews the notes for upcoming jobs to identify potential hurdles or opportunities to go above and beyond and provide the reporter with the appropriate information.
  • Collaborates with other managers/departments.
  • Assist colleagues with day-to-day functions: answering phones, scheduling resources, responding to e-mails, confirming job details, sending out job sheets.

 

SHIFT:

1:00pm – 9:00pm EST

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Voluntary Term Life Insurance
  • Voluntary Whole Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave
  • Wellness Programs
  • Domestic Partner Benefits

 

Requirements

At least 3 years of experience required, with proven ability to manage reporter and client expectations.

  • Litigation support experience a plus.
  • Analytical and problem-solving skills, decision-making skills, good judgment and flexible work schedule.
  • Must have a client service oriented, team-spirited, positive personality.
  • Must be able to work in a professional and confidential environment.
  • Strong multi-tasking skills.
  • Proficient in Microsoft Office.

EOE M/F/D/V

 

To Apply: please click on the Apply Now button below.

Deposition Technologist, San Francisco, CA

A Deposition Technologist is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Deposition Technologists are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, DMV Area (D.C, Maryland, Virginia)

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Chicago, IL

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Kansas City, KS

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Waldorf, MD

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Omaha, NE

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Manchester, NH

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Allentown, PA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Providence, RI

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Salt Lake City, UT

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Richmond, VA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Charleston, WV

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Documents Specialist (Monday-Friday 12pm-8pm EST) Rockville, MD

The Documents Specialist is responsible for tracking, scanning, Optical Character Recognition (OCR), quality control (QC), printing and filing transcript exhibit files.

DOCUMENTS SPECIALIST ESSENTIAL FUNCTIONS:

  • Prioritize, review and track-in all exhibits received (electronic and hard copy)
  • Promptly ship original exhibits requested on an expedited basis
  • Scan and/or OCR exhibits according to Planet Depos document scanning protocol
  • QC and save electronic exhibits to case file
  • Organize and file original exhibits
  • Compile hard copy exhibit set(s), if requested
  • Compile hard copy exhibit set(s), if requested
  • Monitor and prioritize “waiting for exhibits” list
  • Regularly communicate with production specialists and case managers regarding the status of exhibits
  • Read and promptly respond to any exhibit related emails received to the Production email folder
  • Read and enter job notes in Reporter Base – any update to the job process should be documented
  • Read and enter job notes in Reporter Base – any update to the job process should be documented
  • Adhere to any case/job/firm/contact exhibit standing orders
  • Other duties as assigned

DOCUMENTS SPECIALIST LOCATION:

Rockville, MD

DOCUMENTS SPECIALIST SHIFT:

12:00pm-8:00pm EST

 

Requirements
  • Bachelor’s degree and/or experience in an office setting preferred.
  • Strong attention to detail required.
  • Good written and verbal communication skills
  • Experience with MS Office and Adobe

EOE M/F/D/V

 

To apply: please click on the Apply Now button below.

Help Desk Technician (Monday-Friday 9am-5pm EST) Rockville, MD

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting problems through diagnostic tests and remote access to computers. They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In addition, they provide support for telephony, operational activities, and other technologies, as directed. They must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers.

HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS:

  • Provide phone and helpdesk support for local and off-site employees.
  • Diagnose system errors and other issues.
  • Follow-up with employees to ensure issues are resolved.
  • Assist with the onboarding and training of new employees.
  • Set up new employee accounts and delete terminated employee accounts.
  • Manage helpdesk tickets in a timely manner.
  • Utilize ticket tracking system to document all support incidents.
  • Assist with maintaining inventory of hardware, software and support assets.
  • Responsible for assisting employees with PC’s, mobile devices, printers, and related equipment (monitor, keyboard, mouse, hard drives, etc.)
  • Support software applications, including troubleshooting programs, testing, and applying new software releases.
  • A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.)
  • Meet SLA’s, KPI’s and Metrics as defined.
  • Primary onsite work at the Rockville Md. Office to assist in supporting the company’s physical office (e.g., connections for employees’ workstations and phones, wireless access points, routers, computer server room, etc.).
  • Possible additional travel may be required to satellite PD offices in the DMV area.
  • Possible after-hours/weekend work.
  • Perform other duties as assigned.

HELP DESK TECHNICIAN LOCATION:

This position is an in-office role (therefore proof of COVID vaccination required) based out of Rockville, MD.

HELP DESK TECHNICIAN SHIFT:

9:00am – 5:00pm EST Monday – Friday

 

Requirements:
  • Minimum of 2 years’ experience in Information Technology, specifically in user support for hardware/software problems.
  • Good understanding of computer systems? mobile devices? and other tech products.
  • Ability to diagnose and solve basic technical issues.
  • Must have great attention to detail and excellent verbal and written communication skills.
  • Must be motivated, organized, and work well under pressure.
  • Must be able to work well without direct supervision.
  • Must have a strong sense of urgency and ability to prioritize.
  • Ability to lift up to 50lbs

Strong Background In:

  • Microsoft Active Directory
  • Active Directory User Management
  • Group Policy Management
  • NTFS Permissions
  • Office 365 and Azura cloud services
  • Office 2010 and above Required

EOE M/F/D/V

 

To Apply: Please click on the Apply Now button below.

Receptionist (Monday-Friday 8am-2pm EST) DMV Area

Provides general office support with a variety of clerical activities and related tasks. The Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, maintaining our offices, and providing great customer service to our clients and employees who use our offices. This role is expected to respond to any client request, and perform other administrative duties as assigned, including making copies, sending faxes, scanning documents and connecting clients to videoconferencing events.

RECEPTIONIST ESSENTIAL FUNCTIONS:

  • Arrive to work in a timely manner dressed professionally
  • Answers telephones quickly and kindly, and directs the caller to the appropriate team member 
  • Provides callers with information such as company address, directions, company fax numbers, company website and other related information
  • Ensure that offices are clean, organized and well-stocked at the start and end of each day
  • Greets and directs clients and visitors as needed
  • Receives mail and ensures it’s delivered to the proper party
  • Reviews job sheets from Scheduling 
  • Assigns jobs to specific conference rooms and prepares accordingly
  • Ensures that the office is clean, organized and well-stocked at the start and end of each day
  • Performs videoconference tests and other tasks as directed during the day
  • Completes and submits hosting checklist at the end of the day
  • Other duties as assigned 

RECEPTIONIST LOCATION:

Reporting to Tysons, VA and Greenbelt, MD with occasional travel to Washington, DC and Baltimore, MD

RECEPTIONIST SHIFT:

Core hours for this position are 8:00am-2:00pm EST with the flexibility to work outside of these times. 

 

Requirements:
  • Excellent customer service skills
  • Great communication and interpersonal skills
  • Flexible and adaptive when it comes to work schedule and tasks
  • Ability to take initiative and problem solve
  • Must be able to work in a professional and confidential environment
  • Must be able to work flexible hours, including occasional extended weekdays and weekends 
  • Must be open to weekday travel to various offices in DC, VA and MD

EOE M/F/D/V

 

To Apply: Please click on the Apply Now button below.

Transcription Coordinator (Monday-Friday 8am-4pm EST) Fully Remote

The Transcription Coordinator is responsible for monitoring the transcription email folder, fielding transcription-related phone calls, tracking in and prioritizing jobs, maintaining shared job calendars and spreadsheets, and communicating regularly with clients, reporters, and transcribers regarding audio/transcript statuses, orders, and requests.

TRANSCRIPTION COORDINATOR ESSENTIAL FUNCTIONS:

  • Field all transcription-related emails and phone calls
  • Receive and track in audio and files from digital reporters
  • Monitor transcription job “bin” and prioritize jobs in order of due date
  • Communicate with digital reporters and transcribers regarding audio/transcript statuses
  • Maintain shared calendar with job due dates
  • Communicate with clients regarding transcript orders and requests
  • Coordinate deliverables with production department
  • Provide estimates for client-provided audio transcription requests
  • Guide clients through the client-provided audio transcription request process
  • Maintain shared lists/spreadsheets for job tracking purposes
  • Enter job notes in Reporter Base
  • Enter case/firm/contact notes in Reporter Base
  • Other duties as assigned

TRANSCRIPTION COORDINATOR LOCATION:

Fully Remote

TRANSCRIPTION COORDINATOR SHIFT:

8:00am – 4:00pm EST

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Voluntary Term Life Insurance
  • Voluntary Whole Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave
  • Wellness Programs
  • Domestic Partner Benefits
 
Requirements

Bachelor’s degree and/or experience in an office or customer-service setting preferred. Remote work experience preferred but not required. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

EOE M/F/D/V

 

To Apply: Please click on the Apply Now button below.

Why Work at Planet Depos?

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PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.

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It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.

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I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community

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I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.

Want to work with us? Great! Click the button below to apply.

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Planet Depos

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