Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 250 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.
Looking for benefits? We’ve got you covered.
Health & Welfare
Health and income protection packages that will keep you secure and happy.
Paid Time Off
Take time off. Go out and explore the world. Come back refreshed.
Community
Softball league, company picnics, team lunches, and more.
Retirement
401k plan with generous match to help prepare for your future.
Current Openings:
Account Executive (Fully Remote)
SUMMARY:
The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and PD’s internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.
ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:
- Service existing accounts through a relationship-based approach
- Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around PD offerings
- Drive sales activity to achieve monthly and quarterly revenue goals
- Engage in technical discussions with potential clients through demonstrations and presentations
- Collaborate internally with sales team, sales management, and marketing
- Provide all clients with superior customer service
- Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary
- Daily usage of company provided CRM to track activity and customer follow up
- Work collaboratively with all operations teams to ensure customer satisfaction
- Previous experience selling court reporting services or other services to the legal industry is paramount
- Established legal client book of business is highly desirable
- Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment
- Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment
- Bachelor’s Degree preferred
To Apply: Please click Apply Now
Client Services Specialist (Fully Remote)
Description
The Client Services Specialist is responsible for monitoring the production email folder, promptly responding to all client requests, fielding all production related phone calls, assisting with client issues and disputes, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.
CLIENT SERVICES SPECIALIST ESSENTIAL FUNCTIONS:
· Field all post-job client and reporter related phone calls and emails
· Monitor production table and rush board and prioritize jobs in order of due date
· Research client issues and billing-related disputes to address client concerns and reach a positive resolution.
· Provide estimated transcript/job costs to clients and production department
· Review and track in final transcript files received from reporters
· Format and distribute rough draft transcripts to clients as needed
· Enter job notes in Reporter Base – any update to the job process should be documented
· Enter case/firm/contact notes in Reporter Base
· Aid in the Translation process: including responding to inquiries, assigning resources, and producing.
· Other duties as assigned
CLIENT SERVICES SPECIALIST LOCATION:
Fully Remote
CLIENT SERVICES SPECIALIST SHIFT:
Monday-Friday 3:00pm-11:00pm EST
CLIENT SERVICES SPECIALIST COMPENSATION:
$21.00 – $24.00 per hour
BENEFITS:
- Medical
- Dental
- Vision
- Health Savings Account
- Voluntary Term Life Insurance
- Voluntary Whole Life Insurance
- Voluntary Long Term Disability
- PTO
- Paid Holidays
- 401(k)
- Employee Assistance Program (EAP)
- Maternity Leave
- Wellness Programs
- Domestic Partner Benefits
Requirements
Bachelor’s degree and/or experience in an office or customer-service setting preferred. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.
EOE M/F/D/V
Digital Court Reporter, DMV Area (DC., Maryland, Virginia)
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Fort Lauderdale, FL
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Waldorf, MD
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Nashville, TN
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Houston, TX
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Richmond, VA
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Milwaukee, WI
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Charleston, WV
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Domestic Scheduling Coordinator (Fully Remote)
Domestic Scheduling Coordinator (Fully Remote)
The Domestic Scheduling Coordinator coordinates the deposition scheduling process for clients taking depositions in the U.S. and Canada. This customer-service position revolves around providing impeccable customer service from the initial request through delivery and requires poise and professionalism in handling last-minute needs. Great attention to detail, great problem-solving skills, and a positive, “can-do” attitude are essential.
DOMESTIC SCHEDULING COORDINATOR ESSENTIAL FUNCTIONS:
- Promptly responds to client questions and service requests via email and/or phone.
- Monitors Scheduling email folder throughout shift.
- Reserves conference rooms and meeting locations for clients.
- Works with the Calendar department to assign resources for legal proceedings.
- Enters data into legal support software (Reporter Base) with high accuracy.
- Sends confirmations to clients and resources via email.
- Communicates clearly to ensure the correct services requested by clients are set up.
- Pays close attention to job details and performs quality control checks on the work of team members.
- Communicates important job details to other departments, and within the Scheduling department, as needed.
- Facilitates electronic exhibit sharing for clients and resources on remote/virtual depositions.
DOMESTIC SCHEDULING COORDINATOR LOCATION:
Fully Remote
DOMESTIC SCHEDULING COORDINATOR SHIFT:
9:00am – 5:00pm EST
DOMESTIC SCHEDULING COORDINATOR COMPENSATION:
$21.00 – $23.00 per hour
BENEFITS:
- Medical
- Dental
- Vision
- Voluntary Term Life Insurance
- Voluntary Whole Life Insurance
- Voluntary Long Term Disability
- PTO
- Paid Holidays
- 401(k)
- Employee Assistance Program (EAP)
- Maternity Leave
Requirements
- 4 year college degree preferred and a minimum of 2 years in a customer service and/or legal environment.
- Must have excellent written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
- Strong attention to detail required.
- Must have a team-spirited, positive personality.
- Must be able to work in a professional and confidential environment.
International Scheduling Case Manager (Fully Remote)
he International Scheduling Case Manager coordinates the deposition scheduling process for complex cases involving Fortune 500 companies. The case manager establishes new and existing client relationships by demonstrating company expertise, responding to inquiries via telephone and email, documenting actions, and taking care of all logistical arrangements for the benefit of the client.
This position revolves around providing impeccable customer service from the initial request for services through delivery, and also requires poise and professionalism in handling last-minute needs.
INTERNATIONAL SCHEDULING CASE MANAGER ESSENTIAL FUNCTIONS:
- Responds to client inquiries by carefully listening to the needs of the client, gathering and researching information, and responding professionally and personably.
- Establishes rapport with clients, court reporters, videographers, interpreters and domestic and overseas vendors by demonstrating expertise, empathy, and a “can-do” attitude.
- Researches International laws and regulations regarding taking depositions. Routinely updates job knowledge by conducting case research, court filings, and industry trends.
- Communicates important client information and client needs to other departments as necessary (including but not limited to the sales, production, billing, etc.).
- Prepares and presents agreements and rate sheets and makes recommendations based on client needs.
- Creates and maintains computer files and to-do tasks to ensure fulfillment of time-sensitive client requirements.
- Monitors International Scheduling email folder throughout the day and answers phones.
- Enters data into legal support software (Reporter Base).
- Assists Marketing with monthly newsletters and annual updates to the International Deposition Guide.
- Completes credit card reconciliations and reports for job related expenses
- Updates internal manuals, templates and processes as needed
- Other duties as assigned.
INTERNATIONAL SCHEDULING CASE MANAGER LOCATION:
Fully Remote
INTERNATIONAL SCHEDULING CASE MANAGER SHIFT:
East Coast Located: Monday – Friday 10:00am – 6:00pm EST
West Coast Located: Monday – Friday 12:00pm – 8:00pm EST
INTERNATIONAL SCHEDULING CASE MANAGER COMPENSATION:
$24.00- $26.00 per hour
Requirements
College degree and several years of work experience. Excellent written and verbal communication skills, meticulous attention to detail, and ability to multi-task effectively are required. Also valued is flexibility, a proactive attitude, strong critical thinking skills, and willingness to consistently go above and beyond for clients, colleagues, and resources. Opportunity for creativity and “thinking outside the box”!
EOE M/F/D/V
Treasury Manager (Fully Remote)
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Develop and execute budgeting and forecasting strategies, providing insightful reports on cash variances.
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Advise on actionable measures to enhance our cash position, contributing to financial stability and growth.
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Maximize Cash Conversion Cycle, Days Sales Outstanding (DSO), and Days Payables Outstanding (DPO) to optimize liquidity.
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Utilize your forecasting expertise to provide accurate short-term and long-term cash projections, enabling strategic decision-making.
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Collaborate with the VP of Finance to prepare and review bank covenant requirements, ensuring compliance and alignment.
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Responsible for outbound payments (checks, ACH, wires), managing both Trade AP and Ops AP, and ensuring timely and accurate processing.
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Maintain bank account activities and reconcile statements to ensure accuracy and financial integrity.
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Partner with the Controller and VP of Finance to establish and document robust internal controls related to Cash/Treasury operations, promoting security and efficiency.
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Set limits, administer credit cards, reconcile accounts, and develop/implement credit card policies.
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Creating efficient credit card review and reconciliation process
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Integrate various systems and software to ensure seamless financial operations and audit readiness.
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Audit bi-weekly and monthly payroll reports, verifying compensation changes and appropriateness.
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Accountability for our AR function, contributing to a streamlined and effective process.
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Lead current Accounts Receivable Team focusing on cash collection and cash application.
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Oversee client credit management, ensuring prudent risk assessment and adherence to credit policies.
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Provide backup to other financial teams and other/ad-hoc duties and responsibilities that are consistent with the Finance and Accounting Team
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Bachelor’s degree in Accounting/Finance/Business with a minimum of 5 years of relevant experience.
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Proficiency in MS Office applications, particularly Excel.
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Competence in QuickBooks Online.
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Strong business writing, oral communication, and interpersonal skills.
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Demonstrated ability to lead projects within a multidisciplinary team.
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Hands-on approach, with a track record of operational involvement.
Why Work at Planet Depos?
PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.
It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.
I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community
I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.
Today marks 1 year for me at Planet Depos!
I never expected to find a job where my opinions and ideas are valued and appreciated. I certainly did not experience that at my previous workplace. There, all I thought about was when I’d be able to quit.
But here, I think about what I can bring to the table, how I can help beyond my usual tasks, and what I can do to advance. And it’s because all of those things are actually possible. I’m part of the team. It’s proof that great management makes a difference.
I immediately felt I belonged the first day I started; and that feeling hasn’t faded! I get along greatly with all of my team members and all the other PD folks that I’ve met!
I don’t mean to write a book; but working here has done wonders for my peace, so I’m just wanting to say I’m grateful!