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We’re looking for talented people,

Like you!

Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 130 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.

Looking for benefits? We’ve got you covered.

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Health & Welfare

Health and income protection packages that will keep you secure and happy.

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Paid Time Off

Take time off. Go out and explore the world. Come back refreshed.

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Community

Softball league, company picnics, team lunches, and more.

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Retirement

401k plan with generous match to help prepare for your future.

Current Openings:

Human Resources Coordinator (Rockville, MD)

SUMMARY:

The Human Resources Coordinator contributes to the accomplishment of PD practices and objectives that will provide an employee-oriented, high-performance culture which emphasizes, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. This position is responsible for assisting with the administration of the day-to-day operations of the Human Resources functions and duties.

 

ESSENTIAL FUNCTIONS:

  • Posts ads on the Internet in places appropriate to the open position including job boards, college career services offices, professional associations, and on the company’s website
  • Sorts and reviews resumes as they arrive on a daily basis. Provides the first review of resumes. Maintains a filing system that retains qualified applications for one year
  • Phone screens and schedules interviews for the hiring manager and Human Resources. Schedules additional interviews as needed
  • Maintains applicant tracking log for affirmative action plan
  • Sends out new hire package, works with IT and department managers to make sure that the workspace, computer and other equipment, and appropriate software are ready for the new employee’s start day
  • Scans paperwork and maintains electronic files
  • Assists in enrolling employees in benefits and reconciles monthly billing statements against payroll deductions
  • Trains new employees on expense policies and procedures
  • Reviews monthly out of pocket expense reports and prepares spreadsheet for payment through payroll
  • Backup for payroll processing
  • Reviews monthly credit card accounts, verifying transactions with receipts and correct use of account categories
  • Other duties as assigned

QUALIFICATIONS:

  • Two years of experience as an HR Coordinator or similar position
  • Strong working understanding of human resource principles, practices and procedures
  • Excellent interpersonal, verbal and written communication skills.
  • High Level organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite or related software.

To apply: Click the Apply Now button

EOE M/F/D/V
Production Specialist (Rockville, MD)

Shifts are:
M-F 12pm-8pm
M-F 10am-6pm

SUMMARY:
The Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in our database.

ESSENTIAL FUNCTIONS:

• Prioritize and process transcripts in order of due date and in accordance with federal, state and local guidelines
• Communicate with reporters regarding transcript status, orders and client requests
• Convert transcript files into various file types and link exhibits to same
• Create and send errata sheets
• Email and upload transcript files to clients’ online repository
• Ship hardbound transcripts, exhibits and videos to clients
• Produce videoconference recordings
• Promptly respond to client questions and requests via email and/or phone
• Submit billing processing form to billing department with job specifications
• Enter job notes in Reporter Base – any update to the job process should be documented
• Other duties as assigned

QUALIFICATIONS:
• College degree or a minimum of 2 years in a customer service environment.
• Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
• Strong attention to detail required.
• Must have a team-spirited, positive personality.
• Must be able to work in a professional and confidential environment.

To apply: Click the Apply Now Button

Client Services Specialist (Rockville, MD)

Shift: Monday – Friday 1PM-9PM

SUMMARY:

The Client Services Specialist is responsible for monitoring the production email folders, promptly responding to all client requests, fielding all production and billing related phone calls, assisting with client issues and disputes, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.

ESSENTIAL FUNCTIONS:

  • Field all client and reporter related phone calls and emails
  • Monitor production table and rush board and prioritize jobs in order of due date
  • Research client issues and billing-related disputes to address client concerns and reach a positive resolution.
  • Provide estimated transcript/job costs to clients and production department
  • Review and track in final transcript files received from reporters
  • Format and distribute rough draft transcripts to clients as needed
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Enter case/firm/contact notes in Reporter Base
  • Aid in the Translation process: including responding to inquiries, assigning resources, and producing.
  • Aid in the Transcription process including providing estimated costs and delivery options.
  • Other duties as assigned

QUALIFICATIONS:

Bachelor’s degree and/or experience in an office or customer-service setting preferred.  Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

To Apply: Please click Apply Now

Documents Specialist (Rockville, MD) In Office

Please note, this position will be an in office position.
Shift: Monday-Friday 10am-6pm

SUMMARY:

The Exhibits Specialist is responsible for tracking, scanning, OCR’ing, QC’ing, printing and filing transcript exhibit files.

ESSENTIAL FUNCTIONS:

  • Prioritize, review and track-in all exhibits received (electronic and hard copy)
  • Promptly ship original exhibits requested on an expedited basis
  • Scan and/or OCR exhibits according to Planet Depos document scanning protocol
  • QC and save electronic exhibits to case file
  • Organize and file original exhibits
  • Compile hard copy exhibit set(s), if requested
  • Monitor and prioritize “waiting for exhibits” list
  • Regularly communicate with production specialists and case managers regarding the status of exhibits
  • Read and promptly respond to any exhibit related emails received to the Production email folder
  • Read and enter job notes in Reporter Base – any update to the job process should be documented
  • Adhere to any case/job/firm/contact exhibit standing orders
  • Other duties as assigned

 

QUALIFICATIONS:

Bachelor’s degree and/or experience in an office setting preferred. Strong attention to detail required.

To apply: Please click apply now

Operations Specialist (Sunday-Thursday 3pm-11pm), Rockville, MD

SHIFT & HOURS: SUNDAY – THURSDAY 3PM – 11PM

SUMMARY:

The Operations Specialist requires a versatile candidate with a strong customer-service background, great attention to detail and excellent technology and communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp technical concepts, and solve problems in a professional and timely manner. Primary responsibilities will include monitoring and promptly responding to urgent calls and emails received through PD’s public emails folders and processing final transcripts.

ESSENTIAL FUNCTIONS:

  • Read and promptly respond to urgent emails received in the public folders (Client Services, Video, Domestic and International Scheduling, Tech Support) during off-business hours. Handle through completion and communicate any necessary follow up to the necessary Department Managers.
  • Receive phone calls through the after-hours emergency line. Handle through completion and communicate any necessary follow up to the necessary Department Managers.
  • Establish rapport with domestic and international clients, court reporters, videographers, interpreters and vendors by demonstrating expertise, empathy and a “can-do” attitude.
  • Support other departments with calls and emails during their peak hours or as needed. Support other departments with pending tasks as assigned.
  • Enter job notes in Reporter Base and/or Trello – any update to the job process should be documented
  • Other duties as assigned.

 

QUALIFICATIONS:

Bachelor’s degree or a minimum of 3 years in a customer-service environment. Analytical and problem-solving skills and good judgment. Working knowledge of Microsoft Office programs. A willingness to learn the processes and protocols of multiple departments. Must be able to work in a professional and confidential environment.

To apply: Please click on the Apply Now button below.

Operations Specialist (Saturday - Wednesday) Rockville, MD

SHIFT:

Saturday-Sunday: 9AM-5PM

Monday-Wednesday: 2PM-10PM

SUMMARY:

The Operations Specialist requires a versatile candidate with a strong customer-service background, great attention to detail and excellent technology and communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp technical concepts, and solve problems in a professional and timely manner. Primary responsibilities will include monitoring and promptly responding to urgent calls and emails received through PD’s public emails folders and processing final transcripts.   

ESSENTIAL FUNCTIONS:

  • Read and promptly respond to urgent emails received in the public folders (Client Services, Video, Domestic and International Scheduling, Tech Support) during off-business hours. Handle through completion and communicate any necessary follow up to the necessary Department Managers.  
  • Receive phone calls through the after-hours emergency line. Handle through completion and communicate any necessary follow up to the necessary Department Managers.
  • Establish rapport with domestic and international clients, court reporters, videographers, interpreters and vendors by demonstrating expertise, empathy and a “can-do” attitude.
  • Support other departments with calls and emails during their peak hours or as needed. Support other departments with pending tasks as assigned.
  • Enter job notes in Reporter Base and/or Trello – any update to the job process should be documented
  • Other duties as assigned.

 

QUALIFICATIONS:

Bachelor’s degree or a minimum of 3 years in a customer-service environment. Analytical and problem-solving skills and good judgment. Working knowledge of Microsoft Office programs. A willingness to learn the processes and protocols of multiple departments. Must be able to work in a professional and confidential environment.

To apply: Please click Apply Now

Scheduling Coordinator (Rockville, MD)

SUMMARY:

The Scheduling Coordinator has direct interaction with clients throughout the day, including on the phone and via email.  This customer-service position revolves around providing impeccable customer service from the initial request for services through delivery and requires poise and professionalism in handling last-minute needs.  

ESSENTIAL FUNCTIONS:

  • Answers Phones
  • Responds to client requests for services in a timely manner
  • Constantly monitors Scheduling email folder throughout the day
  • Reserves conference rooms and meeting locations for clients. Scanning/faxing documents
  • Works with the scheduling department to assign resources for legal procedures
  • Enters data into legal support software (Reporter Base)
  • Sends confirmations to clients and resources via email
  • Communicate clearly to ensure the correct services requested by clients are set up
  • Pays attention to detail, checks/correct the paperwork of colleagues
  • Works with other departments as a team

QUALIFICATIONS:

  • College Degree (4yr) preferred
  • Strong English Skills (Written & Oral)
  • Customer Service Experience
  • Typing skills
  • Proficiency with Adobe/Microsoft Office is a plus

To Apply: Please click Apply Now

Location & Exhibit Specialist, Rockville, MD

SUMMARY:

The Location & Exhibit Specialist works to support the Scheduling Department with locating and booking locations for clients to hold meetings, depositions, etc. and will include some data entry.  The position will also support the Scheduling Department by handling logistic related to the coordination of exhibits that are to be presented at scheduled proceedings. This position is primarily focused on internal customer service and is minimally client facing.   It requires initiative, efficiency, tenacity, strong organization and excellent communication.

ESSENTIAL FUNCTIONS:

  • Responds to client requests for service in a timely manner
  • Organizes requests in priority order and addresses them accordingly
  • Tracks, organizes and distributes exhibits electronically
  • Coordinates printing, shipping, delivery of physical exhibits
  • Reserves conference rooms and meeting location for clients
  • Tracks contract status for room reservations
  • Confirms location reservations the day prior to jobs taking place
  • Enters pertinent data into case management software
  • Communicates clearly to ensure all requirements are met within the scope of the job
  • Monitors department’s email inbox for incoming inquiries and enters jobs as necessary
  • Works with the department as a team
  • Other duties as assigned

QUALIFICATIONS:

  • Strong English Skills (Written & Oral)
  • Strong customer service experience
  • Strong initiative, attention to detail and organization skills
  • Hospitality experience a plus

 

To Apply: Please click the Apply Now button.

Billing Specialist (Rockville, MD)

SUMMARY:

The billing specialist compiles, manages, and executes client billing and vendor payment; answer inquiries from clients, staffs and vendors; responsible for data accuracy; observes confidentiality of client data.

ESSENTIAL FUNCTIONS:

  • Compile and process a high volume of invoices to clients
  • Problem solves complex billing scenarios
  • Research and respond to client and vendor inquiries
  • Responsible for accurate accounting documentation
  • Responsible for payment to vendors
  • Identify and resolve accounting discrepancies
  • Effectively interact and communicate with attorneys, secretaries and other clients
  • Respond to internal and external inquiries in a timely manner
  • Assist collection and accounts receivable department
  • Observe confidentiality of client data
  • Assist with special projects as needed
  • Flexibility to work additional hours if required
  • Perform other duties as assigned

 

QUALIFICATIONS:

  • Bachelor’s Degree and or two years’ experience
  • Proficiency in MS Office Suite
  • Must be detail oriented and organized
  • Must be a team player
  • Ability to work with a high degree of accuracy

To apply, please click “Apply Now”

Digital Court Reporter, Hagerstown, MD

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, St. Louis, MO

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Northern Virginia

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Harrisburg, PA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Lakeland, FL

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Charlotte, NC

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Denver, CO

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Why Work at Planet Depos?

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PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.

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It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.

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I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community

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I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.

Want to work with us? Great! Click the button below to apply.

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Planet Depos

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