Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now around 350 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.
Looking for benefits? We’ve got you covered.
Health & Welfare
Health and income protection packages that will keep you secure and happy.
Paid Time Off
Take time off. Go out and explore the world. Come back refreshed.
Community
Softball league, company picnics, team lunches, and more.
Retirement
401k plan with generous match to help prepare for your future.
Current Openings:
Sales Manager
Planet Depos is a family-owned global court reporting company providing best-in-class court reporting, videography, videoconferencing, interpretation, and trial support services throughout the United States and abroad. We are run by smart, energetic entrepreneurs and are looking for a talented Sales Manager to be part of our growth into the future.
The Sales Manager is responsible for leading, training, motivating, and developing next level performance for members of our sales team. The Manager will be instrumental in implementing focused action plans, sales initiatives, and ongoing communication regarding rep performance. The ideal candidate will have experience in or eagerness to learn the integral aspects of court reporting and litigation services, will have strong and proven leadership skills, a tremendous sense of customer service, work well interdepartmentally, be innovative, and have a natural desire to exceed expectations! This position reports to the Vice President of Sales with a dotted line to the Co-Founder and Managing Partner of the Company.
SALES MANAGER ESSENTIAL FUNCTIONS:
- Manage sales team by overseeing the activities and performance of Account Executives and developing individual sales plans to ensure revenue growth. Hold Account Executives accountable for account plan quality and completeness and identify opportunities for process optimization.
- Conduct hiring, training, and performance management to ensure staff competency and achievement of sales goals.
- Direct team members to identify new business opportunities and drive account growth. Provide ongoing feedback, guidance, and motivation to team members.
- Ensure Account Executives are running disciplined pipeline health, quality, and quantity and collaborate on best practices, insights, and available programs to minimize pipeline variances.
- Develops and holds team accountable for developing and fostering a deep understanding of their clients’ needs and priorities.
- Conduct annual employee performance reviews and weekly team and individual Account Executive check-ins.
- Track and meet planned sales goals by analyzing performance data and making forecasts.
- Work closely with Account Executives to assess performance and identify opportunities for improvement, and implement them.
- Analyze sales goals and report results to VP of Sales.
- Ongoing collaborative communication with VP of Sales.
- Assist in sales marketing initiatives through team collaboration.
- Represent the company effectively with comprehensive knowledge of our offerings.
- Research client needs and identify how our solutions address them.
- Provide creative content for sales incentives.
- Work with sales leadership on yearly and quarterly meeting content.
- Utilize salesforce and outreach to monitor rep client activity.
- Participate in client and prospect meetings with team members to provide coaching and feedback, as well as the client resolution process.
- Other duties as needed.
BENEFITS:
- Medical
- Dental
- Vision
- Voluntary Term Life Insurance
- Voluntary Whole Life Insurance
- Voluntary Long Term Disability
- PTO
- Paid Holidays
- 401(k)
- Employee Assistance Program (EAP)
- Bachelor’s degree preferred in Business, Business Administration, or related field.
- Comparable record of sales leadership experience required.
- Court reporting industry experience required.
- Technology industry experience strongly preferred.
- At least five years of sales experience required.
- Proven success managing and directing a sales team of at least 10.
- Strong supervisory and leadership skills.
- Experience selling or managing a team in the professional services industry for at least 2 years.
- Success in planning and implementing sales strategies.
- Strong customer relationship management.
- Excellent written and verbal communication skills.
- Dedication to providing best in class customer service.
- Salesforce experience.
- Proficient with Microsoft Office Suite or related software.
EOE M/F/D/V
To apply: please click on the Apply Now button below.
Transcription Supervisor
The Transcription Supervisor is responsible for developing, training, and overseeing the Transcription Project Managers and Legal Transcriber/Editors, as well as upholding the core company value of impeccable customer service. The position requires a versatile candidate with strong leadership and customer service backgrounds. It requires great attention to detail, excellent organization skills, and superb communication skills. It requires the ability to work well under pressure, easily grasp concepts, act decisively in important situations, use discretion and independent judgment, and solve problems in a professional and timely manner.
The position centers around the management of transcription jobs from beginning to end, and the employees involved in that process. This process includes receiving audio files for transcription, assigning transcription jobs to resources, responding to client requests, tracking deadlines, performing quality checks, and formatting and certifying final transcripts.
This shift for this position is Monday through Friday, 10:00am to 6:00pm ET.
ESSENTIAL FUNCTIONS:
- Lead and direct Transcription Project Managers and Legal Transcriber/Editors to ensure the team is operating efficiently, completing high-quality work, and providing impeccable client service.
- Monitor job boards, transcript calendars, and due dates, in order to oversee the transcription process through the full lifecycle: from audio track-in, assignment, transcription, quality check, finalization, and final turn-in to Production.
- Support with job track-in, job assignment, and transcript checks, as needed.
- Help ensure all client and resource emails and calls are responded to promptly and thoroughly.
- Work with senior management to establish and implement new policies, procedures, and efficiencies.
- Regularly communicate with PD’s Litigation Technology Management team regarding any issues with digital reporter job submissions.
- Problem-solve difficult situations without guidance or oversight and assist direct reports with same.
- Plan for fluctuations in staff to ensure the department has proper coverage during business days.
- Review and approve timesheets and PTO requests. Monitor OT.
- Hold regular one-on-one meetings with team members.
- Establish employee performance standards and track same.
- Assist senior management with identifying employee training and development needs.
- Assist with interviewing, hiring, and onboarding new staff.
- Contribute to and participate in employee performance reviews.
- Assist in conducting department meetings to discuss topics of concern, policy changes and professional development.
- Develop training materials and hold regular team and/or individual training sessions.
- Provide suggestions on how to improve department workflows, policies, and procedures through process improvements and/or utilization of technology.
- Assist in implementation of programs and technology advancements to improve service levels, overall operational efficiency, and increase production.
- Assist in planning for team bonding events and activities to highlight PD’s core values.
- Handle urgent after-hours/weekend inquiries that have been escalated to our team.
- Other duties as assigned.
- Bachelor’s degree.
- At least 5 years of experience in a customer-service setting.
- At least 2 years of management experience.
- Some transcription and/or court reporting industry experience preferred.
- Knowledge of Microsoft Office programs.
- Must have great attention to detail and excellent verbal and written communication skills.
- Must be motivated, organized, and work well under pressure.
- Must be able to work well without direct supervision.
- Must have a strong sense of urgency and ability to prioritize.
- Analytical and problem-solving skills, decision-making skills, good judgment, and flexible work schedule.
To apply: please click on the Apply Now button below.
Digital Court Reporter, DMV Area (DC., Maryland, Virginia)
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Raleigh, NC
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Wilmington, NC
A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Richmond, VA
A Deposition Officer is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Deposition Officer are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Digital Court Reporter, Roanoke, VA
A Deposition Officer is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation. Deposition Officer are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.
The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.
To apply: please click on the Apply Now button below.
Why Work at Planet Depos?
PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.
It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.
I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community
I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.
Today marks 1 year for me at Planet Depos!
I never expected to find a job where my opinions and ideas are valued and appreciated. I certainly did not experience that at my previous workplace. There, all I thought about was when I’d be able to quit.
But here, I think about what I can bring to the table, how I can help beyond my usual tasks, and what I can do to advance. And it’s because all of those things are actually possible. I’m part of the team. It’s proof that great management makes a difference.
I immediately felt I belonged the first day I started; and that feeling hasn’t faded! I get along greatly with all of my team members and all the other PD folks that I’ve met!
I don’t mean to write a book; but working here has done wonders for my peace, so I’m just wanting to say I’m grateful!