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Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 130 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.

Looking for benefits? We’ve got you covered.

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Health & Welfare

Health and income protection packages that will keep you secure and happy.

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Paid Time Off

Take time off. Go out and explore the world. Come back refreshed.

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Community

Softball league, company picnics, team lunches, and more.

Retirement

401k plan with generous match to help prepare for your future.

Current Openings:

Digital Court Reporter

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

Positions available in the DC Metro area, Baltimore, MD  Roanoke, VA, Richmond, VA, San Francisco, CA, Chicago, IL, and New York, NY.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Production Specialist - Weekend

The Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in Reporter Base.  Hours are: Friday-Monday 10 hrs/day

ESSENTIAL FUNCTIONS:

  • Review and track in final transcript files received from reporters
  • Prioritize and process transcripts in order of due date and in accordance with federal, state and local guidelines
  • Communicate regularly with reporters regarding transcript status, orders and client requests
  • Format and distribute rough draft transcripts to clients as needed
  • Convert transcript files into various load file types and link exhibits to same
  • Create and send errata sheets according to federal, state and local requirements
  • Coordinate deliverables with video department
  • Email and upload transcript files to clients’ online repository
  • Ship hardbound transcripts, exhibits and videos to clients
  • Promptly respond to client questions and requests via email and/or phone
  • Submit billing processing form to billing department with job specifications
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Other duties as assigned

 

Bachelor’s degree and/or experience in an office or customer-service setting preferred. Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products. Strong attention to detail required.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Production Specialist - Evenings

The Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in Reporter Base.  Hours are: Monday – Friday 5pm – 1am

ESSENTIAL FUNCTIONS:

  • Review and track in final transcript files received from reporters
  • Prioritize and process transcripts in order of due date and in accordance with federal, state and local guidelines
  • Communicate regularly with reporters regarding transcript status, orders and client requests
  • Format and distribute rough draft transcripts to clients as needed
  • Convert transcript files into various load file types and link exhibits to same
  • Create and send errata sheets according to federal, state and local requirements
  • Coordinate deliverables with video department
  • Email and upload transcript files to clients’ online repository
  • Ship hardbound transcripts, exhibits and videos to clients
  • Promptly respond to client questions and requests via email and/or phone
  • Submit billing processing form to billing department with job specifications
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Other duties as assigned

 

Bachelor’s degree and/or experience in an office or customer-service setting preferred. Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products. Strong attention to detail required.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Host

We are looking for an ambitious self-starter to join our rapidly growing team!

The Host is responsible for maintaining our offsite offices and providing impeccable customer service to our clients and resources that utilize those offices. This role is expected to respond to any client requests, provide the main office with detailed information related to the attendees, and perform other administrative duties as assigned. Additionally, a Host will often have to make copies, send faxes, scan documents or connect clients to a videoconferencing event, technical ability is a plus.

ESSENTIAL FUNCTIONS:

Client Support:
• Review job sheets from Scheduling in advance of assignment
• Arrive to the job site on time and dressed professionally
• Assign the day’s jobs to a specific room and look up the expected clients online so you can greet them by name
• Ensure that the office is clean, organized and well-stocked at the start and end of each day
• Make any possible improvements to the office before clients arrive
• Upon client arrival, show them to their assigned room and ask if there are any refreshments needed
• Know how to use the office equipment provided in order to make copies, send faxes, scan documents, bake cookies, and any other client request
• Encourage clients to provide feedback on the ipads
• Maintain close contact with the main office during the day, advising of client requests, job conclusions and other information as needed
• Perform videoconference tests and other tasks as directed during the day
• Identify ways to continuously improve the office during the day and take action
• After all jobs have concluded, check with the scheduling department before leaving
• Complete and submit a hosting checklist at the end of the day
• Other duties as assigned

QUALIFICATIONS:

• High School Diploma
• Be extremely punctual
• Be well organized
• Must be able to lift at least 50 pounds
• Have a reasonable aptitude towards technology plus a willingness to learn new technological skills
• Must have a sales-oriented, team-spirited, positive personality
• Must be able to work in a professional and confidential environment
• Must have reliable transportation, with insurance, as candidates will be required to travel to and from offices
• Must be flexible in scheduling time as needed. Some extended weekday hours should be expected. Weekends are rare, but possible. Must be open to weekday travel as needed
• Must be able to obtain DC, MD and VA notaries
• Must be able to work well without direct supervision

Positions available in the DC Metro Area 

To apply: please email your resume and cover letter to hr@planetdepos.com.

Department Manager

We are looking for an ambitious self-starter to join our rapidly growing team in Rockville, MD!

The Department Manager position requires a versatile individual with a strong leadership, technical and customer-service background, great attention to detail and excellent verbal and written communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. This position requires the ability to act decisively in important situations using discretion and independent judgment, easily grasp technical concepts, and solve problems in a professional and timely manner.

ESSENTIAL FUNCTIONS:

• Oversee daily operations and analyze workflow to meet priorities and objectives of department.
• Conduct hiring, training, and performance management to ensure staff competency and achievement of department goals; develop team members through coaching, career development mentoring, and motivational techniques.
• Lead and direct staff to ensure the department is operating efficiently and providing impeccable customer service to clients, resources and colleagues.
• Formulate and carryout departmental policies and operating procedures.
• Review and approve timesheets and PTO requests. Regularly monitor OT.
• Plan for fluctuations in staffing.
• Track performance levels and generate monthly reports.
• Conduct formal employee performance reviews and schedule regular check-in’s throughout the year.
• Foster a cohesive team environment and plan team-building events.
• Create training curriculums and holds regular training sessions and departmental meetings.
• Research and ensure compliance of federal, state and local deposition rules; review legal documents to ensure compliance with case-specific court orders and subpoenas.
• Assign case managers to complex cases and follow up with clients and account executives regularly to ensure quality of services provided.
• Initiate and implement programs and technology advancements to improve service levels and overall operational efficiency.
• Identify inefficiencies and recommend cost-effective technology-based solutions for office and client use.
• Assess and resolve escalated client issues.
• Effectively recognize and pursue strategic business opportunities.
• Work collaboratively with other managers and leadership in various projects and initiatives.
• Review daily job calendar.
• Manage all department-related matters as it pertains to company acquisitions; work independently to determine methods and procedures for integrating newly acquired work; plan and execute same.
• On-call duties (weekends and holidays)
• Other duties as assigned.

QUALIFICATIONS:

At least 5 years of personnel management experience required, with proven ability to lead a team. Analytical and problem-solving skills, decision-making skills, good judgment and flexible work schedule. A strong aptitude towards technology, plus a willingness to learn new technological skills. Must have a client service oriented, team-spirited, positive personality. Must be able to work in a professional and confidential environment.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Litigation Technology Supervisor

We are looking for an ambitious self-starter to join our rapidly growing team in Rockville, MD!

The Litigation Technology Supervisor is responsible for developing, training and overseeing the department staff for their area, as well as upholding the core company value of impeccable customer service. The position requires a versatile individual with a strong leadership, technical and customer-service background, great attention to detail and excellent verbal and written communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure.

ESSENTIAL FUNCTIONS:

Personnel Management

  • Lead and direct staff to ensure the team is operating efficiently and providing impeccable customer service to clients, resources, and colleagues.
  • Review and approve timesheets and PTO requests. Regularly monitor OT.
  • Review and approve travel expenses.
  • Review employee expense reports and Amex reports for accuracy and submit to HR/Accounting.
  • Communicate daily with Scheduling department about employee availability and update shared availability calendar.
  • Hold regular one-on-one’s with staff.
  • Assist with interviewing, hiring and onboarding new staff.
  • Coach, mentor and develop staff. Assist with providing career development planning and opportunities.
  • Track employee performance and provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
  • Conduct formal employee performance reviews and schedule regular check-in’s throughout the year.
  • Foster a cohesive team environment and plan team-building events.

Operations

  • Adopt departmental policies and operating procedures and assist senior management with formulating new ones as Department expands.
  • Collaborate with the Scheduling department on a daily basis to ensure proper job/employee match and training/shadowing initiatives.
  • Review daily schedule and work closely with the Tech Support team to communicate any important job/technical information to the assigned employee.
  • Review employee notary and certification applications in various states, track status of pending applications and expirations. Work with staff to maintain all applicable notaries.
  • Track monthly mileage of team and provide a monthly mileage report to the Litigation Technology Manager.
  • Communicate job feedback & grades regularly to staff, working with the staff and Production to identify issues and implement improvements.
  • Surprise shadow staff on jobs to monitor their performance in the field.
  • Track staff working towards getting their AAERT certifications, managing their renewals and continuing education requirements and ensuring memberships and renewals are all done in compliance and in a timely fashion.
  • Work closely with the Tech Support team and Trainers to ensure staff has all appropriate equipment and ensure staff is fully trained on all their equipment.
  • Work in conjunction with the Training team to help develop training curriculums and hold regular training sessions.
  • Work in conjunction with the Tech Support team and Trainers to regularly review and update all training materials.
  • Handle urgent after-hours/weekend issues.

QUALIFICATIONS:

  • At least one year of leadership responsibility. Management experience in a team-oriented workplace preferred.
  • Analytical and problem-solving skills, decision-making skills, good judgment and flexible work schedule.
  • A strong aptitude towards technology (information technology, web-based systems or videography) plus a willingness to learn new technological skills
  • Must be able to work in a professional and confidential environment

To apply: please email your resume and cover letter to hr@planetdepos.com.

Client Services Specialist (M-F Evenings 3pm - 11pm)

We are looking for an ambitious self-starter to join our rapidly growing team in Rockville, MD!

The Client Services Specialist is responsible for monitoring the production and billing email folders, promptly responding to all client requests, fielding all production and billing related phone calls, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.  

ESSENTIAL FUNCTIONS:

  • Field all client and reporter related phone calls and emails
  • Monitor production table and rush board and prioritize jobs in order of due date
  • Provide estimated transcript/job costs to clients and production department
  • Review and track in final transcript files received from reporters
  • Format and distribute rough draft transcripts to clients as needed
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Enter case/firm/contact notes in Reporter Base
  • Aid in the Transcription and Translation processes; including responding to inquiries, assigning resources, producing, and billing.
  • Other duties as assigned

 QUALIFICATIONS:

Bachelor’s degree and/or experience in an office or customer-service setting preferred.  Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Client Services Specialist (M-F 8am -4pm)

We are looking for an ambitious self-starter to join our rapidly growing team in Rockville, MD!

The Client Services Specialist is responsible for monitoring the production and billing email folders, promptly responding to all client requests, fielding all production and billing related phone calls, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.  

ESSENTIAL FUNCTIONS:

  • Field all client and reporter related phone calls and emails
  • Monitor production table and rush board and prioritize jobs in order of due date
  • Provide estimated transcript/job costs to clients and production department
  • Review and track in final transcript files received from reporters
  • Format and distribute rough draft transcripts to clients as needed
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Enter case/firm/contact notes in Reporter Base
  • Aid in the Transcription and Translation processes; including responding to inquiries, assigning resources, producing, and billing.
  • Other duties as assigned

 QUALIFICATIONS:

Bachelor’s degree and/or experience in an office or customer-service setting preferred.  Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Exhibits Specialist

We are looking for an ambitious self-starter to join our rapidly growing team in Rockville, MD!

The Exhibits Specialist is responsible for monitoring the production and billing email folders, promptly responding to all client requests, fielding all production and billing related phone calls, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.

ESSENTIAL FUNCTIONS:

  • Tracks, scans, QC’ing, printing and filing transcript exhibit files
  • Data entry in Reporter Base – any update to the job process should be documented
  • Pick up and/or deliver hard copy transcript and exhibits to clients when needed
  • Special projects and other duties to be assigned

 QUALIFICATIONS:

Bachelor’s degree and/or experience in an office or customer-service setting preferred.  Candidate should have excellent written and verbal communication skills and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

To apply: please email your resume and cover letter to hr@planetdepos.com.

Why Work at Planet Depos?

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PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.

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It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.

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I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community

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I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.

Want to work with us? Great! Click the button below to apply.

 

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Planet Depos

Planet Depos

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