Planet Depos is a family-owned court reporting company. We have been in business since 2009 and we are growing at a rapid pace. Starting with only two employees, we are now over 100, have successfully acquired five competitors, and have expanded all over the US and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to help us get to that next level.
Looking for benefits? We’ve got you covered.
Health & Welfare
Health and income protection packages that will keep you secure and happy.
Paid Time Off
Take time off. Go out and explore the world. Come back refreshed.
Softball league, company picnics, team lunches, and more.
401k plan with generous match to help prepare for your future.
Client Services Host
The Client Services Host is responsible for maintaining our offsite offices and providing impeccable customer service to our clients and other legal professionals who utilize those offices. The Client Services Host is expected to respond to any client requests, provide the main office with detailed information related to the attendees, and perform other administrative duties as assigned. Additionally, as Client Services Hosts will often be required to make copies, send faxes, scan documents or connect clients to a videoconferencing event, technical ability is a plus.
High school diploma required. Must be punctual and well organized. Must have sales-oriented, customer service personality and be able to work with minimal supervision. Must have reliable transportation with insurance, as Client Services Hosts are required to travel to and from offices. Must be flexible in scheduling time as needed. Some extended weekday hours should be expected.
Client Services Specialist (1st and 2nd Shifts)
The Client Services Specialist is responsible for monitoring the production and billing email folders, promptly responding to all client requests, fielding all production and billing related phone calls, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department. Hours are 9am-5pm or 3pm-11pm.
Bachelor’s degree and/or experience in an office or customer-service setting preferred. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.
Email Marketing Specialist
The Email Marketing Specialist is responsible for the day-to-day, hands-on execution of email marketing programs in support of company and business unit objectives. This includes ownership of the setup, maintenance, and review of recurring and triggered email communications. Additionally, this individual maintains a current understanding of email marketing best practices and applies them to the execution of campaigns in collaboration with the Digital Marketing Manager.
- Outstanding verbal/written communication, proofreading, editing, interpersonal, and organizational skills, and the ability to work both independently and as a part of a team
- Bachelor’s degree in Marketing, Business, Communications or similar field.
- At least two years’ experience managing email marketing programs, preferably ClickDimensions
- At least two years’ experience working within CRM systems, preferably Microsoft Dynamics 365
- Strong understanding of current email marketing concepts, strategy, and best practices.
- Hands-on experience with HTML and content management systems
International Scheduling Coordinator
The International Scheduling Coordinator maintains and enhances existing client relationships by responding to inquiries via telephone and email; documenting actions; and making all logistical arrangements for the behalf of clients. Hours are 7am to 3pm.
Must have excellent written and verbal communication skills, meticulous attention to detail, precise data entry skills, scrupulous organizational skills, excellence at managing processes, client-focused attitude, and ability to multi-task. Previous leadership experience is a must.
A legal videographer is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured on video in addition to a written transcript.
The ideal candidate will have some experience or knowledge of the legal industry, and Trial Tech/Hot Seat experience is preferred. Must have a 2- or 4-year degree and be comfortable with emerging A/V technologies and digital recording, have a professional appearance and also experience with dealing face to face with professional clients. You will spend a lot of time in high-pressure situations where all eyes are on you. You must be able to adapt to unexpected circumstances and operate on a changing schedule, often working after hours and occasionally on weekends with little or no advance notice. You must have a reliable mode of transportation as well as the ability to lift up to 75lbs.
Transcription Case Manager
The Transcription Case Manager will:
- Receive audio files and notes from digital reporters and outsource transcription to an external provider
- Spot-check alongside audio and conduct general quality check of transcript received from provider
- Re-format and supplement transcript as needed
- Certify accuracy of transcript
- Produce transcript files to ordering firms
- Bachelor’s Degree and/or two years’ experience in an office or customer-service setting or a combination of education and industry
- Good written and verbal communication skills
- Proficiency in MS Office Suite
- Strong attention to detail
- Excellent customer services skills
- Flexible work schedule
Why Work at Planet Depos?
PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.
It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.
I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community
I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.