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We’re looking for talented people,

Like you!

Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 250 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.

Looking for benefits? We’ve got you covered.

Health & Welfare

Health and income protection packages that will keep you secure and happy.

Paid Time Off

Take time off. Go out and explore the world. Come back refreshed.

Community

Softball league, company picnics, team lunches, and more.

Retirement

401k plan with generous match to help prepare for your future.

Current Openings:

Account Executive (Fully Remote)

SUMMARY:

The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and PD’s internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.

ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:

  • Service existing accounts through a relationship-based approach
  • Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around PD offerings
  • Drive sales activity to achieve monthly and quarterly revenue goals
  • Engage in technical discussions with potential clients through demonstrations and presentations
  • Collaborate internally with sales team, sales management, and marketing
  • Provide all clients with superior customer service
  • Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary
  • Daily usage of company provided CRM to track activity and customer follow up
  • Work collaboratively with all operations teams to ensure customer satisfaction

 

ACCOUNT EXECUTIVE QUALIFICATIONS:
  • Previous experience selling court reporting services or other services to the legal industry is paramount
  • Established legal client book of business is highly desirable
  • Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment
  • Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment
  • Bachelor’s Degree preferred

 

To Apply: Please click Apply Now

Deposition Officer, San Francisco, CA

A Deposition Officer is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Deposition Officer are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Deposition Officer, Houston, TX

A Deposition Officer is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video. They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Deposition Officer are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, DMV Area (DC., Maryland, Virginia)

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, West Palm Beach, FL

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Detroit, MI

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, New York, NY

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Charleston, WV

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Operations Specialist (Fully Remote)
The Operations Specialist requires a versatile candidate with a strong customer-service background, great attention to detail and excellent technology and communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp technical concepts, and solve problems in a professional and timely manner. Primary responsibilities will include monitoring and promptly responding to urgent calls and emails received through PD’s public emails folders and processing final transcripts. 
 
OPERATIONS SPECIALIST ESSENTIAL FUNCTIONS:
  • Read and promptly respond to urgent emails received in the public folders (Client Services, Video, Domestic and International Scheduling, Calendar, Billing, Transcription, and Tech Support) during off-business hours. Handle through completion and communicate any necessary follow up to the necessary Department Managers.   
  • Receive phone calls through the after-hours emergency line. Handle through completion and communicate any necessary follow up to the necessary Department Managers. 
  • Establish rapport with domestic and international clients, court reporters, videographers, interpreters and vendors by demonstrating expertise, empathy and a “can-do” attitude.
  • Reach out and assign resources to cover jobs in urgent situations.
  • Format and distribute rough draft transcripts to clients and process final transcripts. 
  • Support other departments with calls and emails during their peak hours or as needed. 
  • Stay up to date on all Operations Department protocols and completes basic functions for all departments in order to meet any emergent needs of clients.
  • Documentation and review of Job Notes in Reporter Base. 
  • Other duties as assigned.
 
OPERATIONS SPECIALIST LOCATION:
Fully Remote
 
OPERATIONS SPECIALIST SHIFT:
11:00pm – 7:00am EST Sunday-Thursday
 
OPERATIONS SPECIALIST COMPENSATION:
$24.00 – $26.00 per hour
 
BENEFITS:
  • Medical
  • Dental
  • Vision
  • Voluntary Term Life Insurance
  • Voluntary Whole Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave
Bachelor’s degree preferred or a minimum of 3 years in a customer-service environment. Analytical and problem-solving skills and good judgment. Working knowledge of Microsoft Office programs. A willingness to learn the processes and protocols of multiple departments. Ability to prioritize, meet deadlines, and communicate in a team environment is critical. Must be able to work in a professional and confidential setting.
  
Prior experience and proven success working long-term in an overnight shift is preferred. The position will have a training period for the first 5-6 months of employment. The initial training shift will be Monday-Friday 3pm-11pm ET, then moving to Sunday-Thursday 7pm-3am ET, and into the permanent schedule. This training schedule is to ensure you have the essential skills to be handling complex tasks independently.
 
EOE M/F/D/V
Transcription Project Manager (Fully Remote)

The Transcription Project Manager requires a versatile candidate with great attention to detail and excellent organization and communication skills. It is a fast-paced working environment, so the ideal candidate must be a positive team-player that can work well under pressure. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp concepts, and solve problems in a professional and timely manner. The Transcription Project Manager is responsible for managing transcription jobs from beginning to end. This includes submitting & receiving audio files for transcription, performing quality checks, formatting and certifying final transcript files for production, coordinating transcription job assignments, promptly responding to client requests, tracking deadlines, and updating job and/or case notes.

ESSENTIAL FUNCTIONS:

  • Receive and track in audio and files from digital reporters
  • Coordinate transcription assignments with resources and vendors
  • Communicate regularly with digital reporters and transcribers regarding audio/transcript status and other client requests
  • Monitor department inbox to promptly respond to client questions and other requests 
  • Field transcription-related phone calls and emails
  • Maintain and update shared transcription calendars with deadlines
  • Coordinate deliverables with production department
  • Guide clients through the client-provided audio transcription request process, including providing cost estimates
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Perform transcription duties as needed 
  • Edit, quality-check, and certify transcripts as needed
  • Provide suggestions on how to improve transcription workflow, policies and procedures through process improvements and/or     utilization of technology.
  • Other duties as assigned

COMPENSATION:
$50,000 annually

SHIFT:
Mon – Fri 1:00pm – 9:00pm EST

LOCATION:
Fully Remote

Requirements

Bachelor’s degree and/or a minimum of three years’ experience in an office or customer-service setting or a combination of education and industry experience required. Transcription experience preferred. Must have superb written and verbal communication skills and experience with Microsoft Office products. Strong attention to detail and excellent customer service skills. Analytical and problem-solving skills, decision-making skills and good judgment. Must be able to work in a professional and confidential environment.

EOE M/F/D/V

Receptionist

Description

Provides general office support with a variety of clerical activities and related tasks. The Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, maintaining our offices, and providing great customer service to our clients and employees who use our offices. This role is expected to respond to any client request, and perform other administrative duties as assigned, including making copies, sending faxes, scanning documents and connecting clients to videoconferencing events.

RECEPTIONIST ESSENTIAL FUNCTIONS:

  • Arrive to work in a timely manner dressed professionally
  • Answers telephones quickly and kindly, and directs the caller to the appropriate team member 
  • Provides callers with information such as company address, directions, company fax numbers, company website and other related information
  • Ensure that offices are clean, organized and well-stocked at the start and end of each day
  • Greets and directs clients and visitors as needed
  • Receives mail and ensures it’s delivered to the proper party
  • Reviews job sheets from Scheduling 
  • Assigns jobs to specific conference rooms and prepares accordingly
  • Ensures that the office is clean, organized and well-stocked at the start and end of each day
  • Performs videoconference tests and other tasks as directed during the day
  • Completes and submits hosting checklist at the end of the day
  • Other duties as assigned 

RECEPTIONIST LOCATION:

Reporting to Tysons, VA and Greenbelt, MD with occasional travel to Washington, DC and Baltimore, MD

RECEPTIONIST SHIFT:

Core hours for this position are 9:00am-5:00pm EST. Hours will vary depending on job times. 

 

RECEPTIONIST COMPENSATION:

$18.00 – $20.00 per hour

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Voluntary Term Life Insurance
  • Voluntary Whole Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave

Requirements

  • Excellent customer service skills
  • Great communication and interpersonal skills
  • Flexible and adaptive when it comes to work schedule and tasks
  • Ability to take initiative and problem solve
  • Must be able to work in a professional and confidential environment
  • Must be able to work flexible hours, including occasional extended weekdays and weekends 
  • Must be open to weekday travel to various offices in DC, VA and MD

Why Work at Planet Depos?

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PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.

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It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.

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I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community

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I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.

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Today marks 1 year for me at Planet Depos!

I never expected to find a job where my opinions and ideas are valued and appreciated. I certainly did not experience that at my previous workplace. There, all I thought about was when I’d be able to quit.

But here, I think about what I can bring to the table, how I can help beyond my usual tasks, and what I can do to advance. And it’s because all of those things are actually possible. I’m part of the team. It’s proof that great management makes a difference.

I immediately felt I belonged the first day I started; and that feeling hasn’t faded! I get along greatly with all of my team members and all the other PD folks that I’ve met!

I don’t mean to write a book; but working here has done wonders for my peace, so I’m just wanting to say I’m grateful!

Want to work with us? Great! Click the button below to apply.

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Planet Depos

Planet Depos

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