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We’re looking for talented people,

Like you!

Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 130 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future.

Looking for benefits? We’ve got you covered.

Health & Welfare

Health and income protection packages that will keep you secure and happy.

Paid Time Off

Take time off. Go out and explore the world. Come back refreshed.

Community

Softball league, company picnics, team lunches, and more.

Retirement

401k plan with generous match to help prepare for your future.

Current Openings:

Account Executive (Fully Remote)

SUMMARY:

The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and PD’s internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.

ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:

  • Service existing accounts through a relationship-based approach
  • Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around PD offerings
  • Drive sales activity to achieve monthly and quarterly revenue goals
  • Engage in technical discussions with potential clients through demonstrations and presentations
  • Collaborate internally with sales team, sales management, and marketing
  • Provide all clients with superior customer service
  • Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary
  • Daily usage of company provided CRM to track activity and customer follow up
  • Work collaboratively with all operations teams to ensure customer satisfaction

 

ACCOUNT EXECUTIVE QUALIFICATIONS:
  • Previous experience selling court reporting services or other services to the legal industry is paramount
  • Established legal client book of business is highly desirable
  • Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment
  • Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment
  • Bachelor’s Degree preferred

 

To Apply: Please click Apply Now

Accounts Payable & Pricing Specialist (Monday-Friday 8am-4pm EST) Fully Remote

SUMMARY:

Accounts Payable & Pricing Specialist requires a highly motivated candidate with strong attention to detail, and knowledge in pricing and accounting fields, as well as excellent technology, communication, and customer service skills. It is a fast-paced working environment, so they must be motivated, organized, and work well under pressure.                 

Primary responsibilities will include processing and reconciling contractor and vendor invoices, responding to payment inquires, researching outstanding statements, tracking vendor cost, providing pricing to clients and account executives, responsible for financial, administrative, and clerical support, as well as providing impeccable customer service to clients and reporters.

ACCOUNTS PAYABLE & PRICING SPECIALIST ESSENTIAL FUNCTIONS:

  • Reconcile contractor and vendor invoices against biweekly and monthly payroll 
  • Research and respond to contractor and vendor inquiries on payment schedules, disputes, status, and other payment related questions.  
  • Execute credit card and payroll reconciliation.
  • Process resource payment information such as direct deposits and W-9 forms. 
  • Tracking and perform market analytics based on vendor and contractor costs.
  • Generate and provide rate sheet and pricing estimate to clients prior to job date.
  • Evaluate and provide custom special pricing when available.
  • Maintain and update accurate pricing and payroll data records in software and repositories.
  • Perform financial, administrative, and clerical support to the financial team. 
  • Assist Supervisor, Managers and Executives on special projects, as requested.
  • Other duties as assigned.

ACCOUNTS PAYABLE & PRICING SPECIALIST LOCATION:

Fully Remote

ACCOUNTS PAYABLE & PRICING SPECIALIST SHIFT:

8:00am – 4:00pm EST

 
Requirements

Bachelor’s degree or a minimum of 2 years in an accounting and/or billing and/or financial service environment, preferably in the legal services industry. Proven ability to lead a team is required and previous supervisory experience preferred. Analytical and problem-solving skills, decision-making skills, and good judgment. Working knowledge of Microsoft Office programs. A willingness to learn the processes and protocols of multiple departments. Must be able to work in a professional, fast paced, and confidential environment.

 

To Apply: Please click Apply Now

Billing Client Services Specialist (Monday-Friday 12pm-8pm EST) Fully Remote

SUMMARY:

The Billing Client Services Specialist is responsible for monitoring the billing and production email folders, accurately intaking/filing invoices from vendors and contractors, promptly responding to client requests about invoice and payment status, providing cost estimates to clients and the production department, as well as fielding all production and billing related phone calls and assisting with client issues and disputes.

BILLING CLIENT SERVICES SPECIALIST ESSENTIAL FUNCTIONS:

  • Field all post-job client and resource related phone calls and emails.
  • Intake and file vendor and contractor invoices.
  • Assist clients with W-9 requests.
  • Responsible for accurate documentation and approval of payments from clients for orders.
  • Assist and document client requests for split payment agreement.
  • Assist clients and resources with Planet Portal navigation.
  • Maintain and update client and firm records in Reporter Base.
  • Provide estimated transcript/job costs to clients and production department.
  • Research client issues and billing-related disputes to address client concerns and reach a positive resolution.
  • Perform preliminary research to assist Client Relations department with post-job discount requests. Educate clients on acceptable payment methods.
  • Aid in the Translation process including providing estimated costs and delivery options.
  • Enter job notes in Reporter Base – any update to the job process should be documented.
  • Enter case/firm/contact notes in Reporter Base.
  • Other Client Services duties as assigned.

 

BILLING CLIENT SERVICES SPECIALIST LOCATION:

Fully Remote

BILLING CLIENT SERVICES SPECIALIST AVAILABLE SHIFTS:

8:00am – 4:00pm EST Monday-Friday

12:00pm – 8:00pm EST Monday-Friday

 

Requirements

Bachelor’s degree and/or experience in an office with customer-service setting and Accounting/Financial/Economic background are preferred. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.

 

To Apply: Please click Apply Now

Billing Specialist (Monday-Friday 9am-5pm EST) Fully Remote

SUMMARY:

The Billing Specialist is responsible for preparing and producing client invoices for services provided.

BILLING SPECIALIST ESSENTIAL FUNCTIONS:

  • Process and electronically send a high volume of invoices to clients. 
  • Thoroughly review database job notes to ensure accurate billing of all services and products provided.
  • Prepare payment to vendors.
  • Communicate with Operations, A/R and A/P departments regarding transcript orders and client and vendor inquiries.
  • Prepare draft invoices for client review. 
  • Responsible for accurate accounting documentation. 
  • Identify and resolve accounting discrepancies. 
  • Observe confidentiality of client data.
  • Maintain and update job, client and vendor database records with billing-related information.
  • Assist with special projects as needed.
  • Perform other duties as assigned.

BILLING SPECIALIST LOCATION:

Fully Remote

BILLING SPECIALIST AVAILABLE SHIFTS:

9:00am – 5:00pm EST Monday-Friday

 

Requirements:
  • Bachelor’s degree and a minimum of 2 years in a customer service and/or billing environment. 
  • Accounting/Financial/Economic background preferred.
  • Must have good written and verbal communication skills, proficiency in mathematics, be computer savvy and have experience with Microsoft Office products. 
  • Strong attention to detail and analytical skills required. 
  • Must have a team-spirited, positive personality.
  • Must be able to work in a professional and confidential environment.

 

EOE M/F/D/V

 

To Apply: Please click Apply Now

Calendar Specialist (Fully Remote)

The Calendar Specialist works to support Regional Calendar Managers by assisting with administrative functions such as communicating with resources (written & verbal) to engage them for job coverage, marking resource acknowledgments in the calendar software, and assigning the calendar as needed. This position requires an upbeat, can-do attitude from a candidate who will ideally have industry experience with a strong sense of attention to detail and organization.

CALENDAR SPECIALIST ESSENTIAL FUNCTIONS:

  • Regularly receives phone calls from resources in relation to work schedules and on-the-job issues
  • Thinks strategically to assign resources to appropriate job assignments
  • Regularly monitors and assists to manage resource availability
  • Receives and tracks resource confirmation emails
  • Assigns resources in calendar software and sends job assignment sheets 
  • Collaborates with Regional Calendar Managers and leaderships for effective job assignment coverage
  • Supports Calendar Department by processing protective orders, non-disclosure agreements and other duties related to administrative support
  • Enters pertinent data into case management software
  • Communicates clearly to ensure all requirements are met within the scope of the job
  • Monitors department’s email inbox and responds to incoming correspondence from resources and colleagues
  • Works with the department as a team
  • Other duties as assigned

CALENDAR SPECIALIST LOCATION:

Fully Remote

CALENDAR SPECIALIST SHIFT:

12:00pm – 8:00pm EST Monday-Friday

 

Requirements
  • Strong English Skills (Written & Oral)
  • Strong customer service experience
  • Strong initiative, strategic thinking, attention to detail and organization skills
  • Flexible schedule required

 

EOE M/F/D/V

 

To Apply: Click the Apply Now Button

Client Services Department Manager (Fully Remote)

The Client Services Manager is responsible for overseeing the Client Services department and upholding the core company value of impeccable customer service. The position requires a versatile individual with a strong leadership and customer-service background, great attention to detail and excellent verbal and written communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. The Client Services Manager must possess a positive attitude with empathy and excellent negotiating and compromising skills. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp concepts, and solve problems in a professional and timely manner. 

CLIENT SERVICES MANAGER ESSENTIAL FUNCTIONS:

  • Lead and direct staff to ensure the department is operating efficiently and providing impeccable customer service to clients, resources and colleagues. 
  • Oversee daily operations and analyze workflow to meet priorities and objectives of department. 
  • Conduct hiring, training, and performance management to ensure staff competency and achievement of department goals; develop team members through coaching, career development mentoring, and motivational techniques. 
  • Track performance levels and generate monthly metric reports. 
  • Conduct annual employee performance reviews and monthly check-in’s.   
  • Develop training curriculums and hold training sessions. Conduct monthly department meetings. 
  • Formulate and carryout departmental policies and operating procedures.
  • Review and approve timesheets and PTO requests. Regularly monitor OT. 
  • Plan for fluctuations in staffing to ensure adequate department coverage.
  • Collaborate with other managers to improve communications, increase efficiency, and foster cross team partnerships.
  • Initiate and implement programs and technology advancements to improve service levels and overall operational efficiency. 
  • Ensure all phone calls and emails are being responded to promptly and that the Ops team is consistently demonstrating PD’s commitment to impeccable customer service.
  • Establish a rapport with clients, court reporters, videographers, interpreters and vendors by demonstrating expertise, empathy and a “can-do” attitude.
  • Regularly communicate with other department managers to implement special requirements for high-profile cases.
  • Investigate and resolve significant client issues.
  • Monitor all post-job issues reported by clients and resources and work together with other departments to develop long-lasting solutions. Communicate escalated client disputes to Client Relations department. 
  • Foster a cohesive team environment and plan for team bonding events, interdepartmental events, and fun activities to highlight PD Core Values.
  • Handle urgent after-hours/weekend inquires.
  • Other duties as needed.

CLIENT SERVICES MANAGER LOCATION:

Fully Remote

CLIENT SERVICES MANAGER SHIFT:

9:00am – 5:00pm EST Monday-Friday

 

Requirements
  • Bachelor’s Degree and proven ability to lead a team with at least 3 years of previous management experience in a customer service industry.  
  • Analytical and problem-solving skills, decision-making skills, good judgment and flexible work schedule. 
  • Must have a customer-service background, with great attention to detail and excellent verbal and written communication skills.
  • Accounting/Financial/Economic background preferred.
  • Must be motivated, organized, and work well under pressure.
  • Must be able to work well without direct supervision.
  • Must have a strong sense of urgency and ability to prioritize.

 

EOE M/F/D/V

 

To Apply: Click the Apply Now Button

Client Success Specialist (Monday-Friday 9:00am - 5:00pm EST) St. Louis, MO

The Client Success Specialist is responsible for assisting the Senior Account Executive’s clientele, marketing initiatives, and overall workload. They are responsible for monitoring the AE’s email folder, promptly responding to client requests, and fielding all other client communication via phone or email. They will also assist the AE with day-to-day administrative requests.

CLIENT SUCCESS SPECIALIST ESSENTIAL FUNCTIONS:

  • Manage and field client emails/calls in a professional and courteous manner
  • Respond to clients in a timely manner
  • Loop in back office as needed
  • Respond to client check ins as needed
  • Reach out to dormant clients (haven’t scheduled in X days)
  • Resolve client issues and disputes or escalate as needed
  • Work with back office
  • Coverage issues
  • Billing inquiries
  • Issue resolution
  • Proofread all client-facing correspondence
  • Client deliveries
  • Salesforce Usage
  • Update client profiles in CRM
  • Create tasks/next steps
  • Pull reports of client tiers (target accounts/top accounts/decreasing accounts)
  • Catch jobs that should be assigned
  • Marketing Initiatives
  • Lead Generation
  • Prospecting new accounts via LinkedIn/Law360/other avenues (e.g., social media, legal journals)
  • Firm research (new and existing) and docket alerts
  • Send eblasts and drip campaigns to target accounts, top accounts/decreasing accounts)
  • Swag shipments
  • Send handwritten notes to clients (new schedulers/check ins/etc.)
  • Packing and shipping gifts (new user/holiday/quarterly gifts)
  • Calendar Management
  • Appointment setting
  • Coordinate and book client meetings
  • Travel arrangements
  • Restaurant reservations
  • Expense Report
  • Continue and build outside vendor relationships
  • Increased support while AE is on vacation

 

CLIENT SUCCESS SPECIALIST LOCATION:

Remote with occasional travel in St. Louis, MO area

CLIENT SUCCESS SPECIALIST SHIFT:

9:00am – 5:00pm EST

 

Requirements:

Bachelor’s degree preferred. Candidate must have excellent written and verbal communication skills, experience with Microsoft Office products. Experience with Salesforce a plus. Strong attention to detail and excellent customer service skills required.

 

EOE M/F/D/V

 

To Apply: Click the Apply Now Button

Content Marketing Strategist (Fully Remote)

CONTENT MARKETING STRATEGIST DESCRIPTION:

The Content Marketing Strategist is responsible for overseeing the corporate content strategy – planning, designing, creating, editing and publishing relevant content based on company business objectives. Proficiency in blog writing and editing, editorial calendar management, social media management and sales collateral creation preferred. Additionally, this individual maintains a current understanding of content marketing best practices and applies them to the execution of our marketing campaigns in collaboration with the Director of Marketing.

CONTENT MARKETING STRATEGIST ESSENTIAL FUNCTIONS:

  • Establish PD editorial voice, determine content needs and create content to target, message and engage target markets
  • Lead a collaborative process of ongoing content strategy development, editorial calendar management, review processes and other activities related to content lifecycle
  • Develop and maintain an editorial calendar that aligns with business objectives
  • Support the development of national and global marketing campaigns through the creation and editing of content for web, digital, print and social media channels
  • Manage the implementation of highly dynamic email campaigns and progressive, behavior-triggered nurture programs
  • Work collaboratively on email creative development, list management and audience segmentation strategies, as well as technical development, testing, execution, tracking and refinement
  • Develop and implement A/B testing across email templates to optimize for greater engagement and conversions; instill best practices for email design and delivery
  • Analyze email marketing performance, set benchmarks for KPIs, identify trends, and make recommendations for larger scale program improvements and opportunities
  • Work with SMEs to write compelling copy for marketing campaigns, including engaging CTAs and landing page copy
  • Develop new content such as web pages, flyers, brochures, white papers, email blasts, press releases, social posts, etc.
  • Create, edit and manage social media channel posts and engagement
  • Track, measure and analyze effectiveness of social media channels
  • Oversee content creation of third parties to produce and maintain high-quality marketing collateral
  • Ensure consistency of message across all content channels
  • Conduct content audits to determine gaps in content strategy and provide recommendations for improvement based on metrics and analysis
  • Foster strong engagement and healthy cooperative partnerships with internal stakeholders and SMEs to understand relevant industry trends, customer needs and business goals
  • Research and stay up to date on latest development in terms of search engine optimization, content trends and audience behavior
  • Keep current on emerging technology changes and innovations through formal and informal study, business and professional publication consumption

CONTENT MARKETING STRATEGIST LOCATION:

Fully Remote (USA)

CONTENT MARKETING STRATEGIST COMPENSATION:

$60,000 – $65,000 annually

CONTENT MARKETING STRATEGIST HOURS:

8:00am – 5:00pm EST Monday – Friday

Requirements

  • Bachelor’s degree in Marketing, Communications, Writing or similar field preferred
  • 5 + years of experience in digital content marketing, lifecycle/email marketing strategy and execution, B2B experience preferred
  • Experience with email management platforms
  • Experience with content management systems
  • Knowledge of HTML/CSS is a plus
  • Strong understanding of current digital marketing concepts, strategy, and best practices
  • Outstanding verbal/written communication, proofreading, editing, interpersonal, and organizational skills, and the ability to work both independently and as a part of a team

 

To Apply: Click the Apply Now Button

Digital Court Reporter, Los Angeles, CA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, San Francisco, CA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, DMV Area (D.C, Maryland, Virginia)

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Chicago, IL

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Boston, MA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Waldorf, MD

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Manchester, NH

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Syracuse, NY

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Providence, RI

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Portland, OR

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Austin, TX

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

Digital Court Reporter, Richmond, VA

A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured via audio or video.  They are responsible for setting up the audio and video equipment and recording the deposition, and have an understanding of the digital recording system and its maintenance, upkeep, and operation.  Digital Court Reporters are also responsible for taking down notes during the proceedings and creating a log note of speaker identification and keywords, which serve as a general outline of the digital recording.

The ideal candidate will have some experience or knowledge of the legal industry. Must have a 2- or 4-year degree and be comfortable with A/V technologies and digital recording, have a professional appearance, and also experience with dealing face to face with professional clients. You must be able to adapt to unexpected circumstances and operate on a changing schedule, sometimes working after hours. You must have a reliable mode of transportation as well as the ability to lift up to 50lbs.

To apply: please click on the Apply Now button below.

International Deposition Operations Specialist (8am-4pm EST Monday-Friday) Fully Remote

The International Deposition Operations Specialist coordinates the deposition scheduling process for complex cases involving Fortune 500 companies. The International Deposition Operations Specialist establishes new and existing client relationships by demonstrating company expertise, responding to inquiries via telephone and email, documenting actions, and taking care of all logistical arrangements for the benefit of the client.

This position revolves around providing impeccable customer service from the initial request for services through delivery, and also requires poise and professionalism in handling last-minute needs.

INTERNATIONAL DEPOSITION OPERATIONS SPECIALIST ESSENTIAL FUNCTIONS:

  • Responds to client inquiries by carefully listening to the needs of the client, gathering and researching information, and responding professionally and personably.
  • Establishes rapport with clients, court reporters, videographers, interpreters and domestic and overseas vendors by demonstrating expertise, empathy, and a “can-do” attitude.
  • Researches International laws and regulations regarding taking depositions. Routinely updates job knowledge by conducting case research, court filings, and industry trends.
  • Communicates important client information and client needs to other departments as necessary (including but not limited to the sales, production, billing, etc.).
  • Prepares and presents agreements and rate sheets and makes recommendations based on client needs.
  • Creates and maintains computer files and to-do tasks to ensure fulfillment of time-sensitive client requirements.
  • Additional Functions: Monitors International Scheduling email folder throughout the day and answers phones. Enters data into legal support software (Reporter Base). Assists Marketing with monthly newsletters and annual updates to the International Deposition Guide; completes credit card reconciliations and reports for job related expenses; updates internal manuals, templates and processes as needed; other duties as assigned.

INTERNATIONAL DEPOSITION OPERATIONS SPECIALIST LOCATION:

Fully Remote

INTERNATIONAL DEPOSITION OPERATIONS SPECIALIST SHIFT:

8:00am – 4:00pm EST

 

Requirements

College degree and several years of work experience. Excellent written and verbal communication skills, meticulous attention to detail, and ability to multi-task effectively are required. Also valued is flexibility, a proactive attitude, strong critical thinking skills, and willingness to consistently go above and beyond for clients, colleagues, and resources. Opportunity for creativity and “thinking outside the box”!

 

APPLICATION INSTRUCTIONS:

Please submit a resume and cover letter with your application.

 

EOE M/F/D/V

 

To apply: please click on the Apply Now button below.

Operations Specialist (11pm-7am EST Sunday-Thursday) Fully Remote

The Operations Specialist requires a versatile candidate with a strong customer-service background, great attention to detail and excellent technology and communication skills. It is a fast-paced working environment so they must be motivated, organized and work well under pressure. This position requires the ability to decisively act in important situations using discretion and independent judgment, easily grasp technical concepts, and solve problems in a professional and timely manner. Primary responsibilities will include monitoring and promptly responding to urgent calls and emails received through PD’s public emails folders and processing final transcripts.

OPERATIONS SPECIALIST ESSENTIAL FUNCTIONS:

  • Read and promptly respond to urgent emails received in the public folders (Client Services, Video, Domestic and International Scheduling, Calendar, Billing, Transcription, and Tech Support) during off-business hours. Handle through completion and communicate any necessary follow up to the necessary Department Managers.   
  • Receive phone calls through the after-hours emergency line. Handle through completion and communicate any necessary follow up to the necessary Department Managers. 
  • Establish rapport with domestic and international clients, court reporters, videographers, interpreters and vendors by demonstrating expertise, empathy and a “can-do” attitude.
  • Support other departments with calls and emails during their peak hours or as needed. Support other departments with pending tasks as assigned.
  • Stay up to date on all Operations Department protocols and completes basic functions for all departments in order to meet any emergent needs of clients.
  • Documentation and review of Job Notes in Reporter Base. 
  • Other duties as assigned.

 

OPERATIONS SPECIALIST LOCATION:

Fully Remote

OPERATIONS SPECIALIST SHIFT:

11:00pm – 7:00am EST Sunday-Thursday

 

Requirements:

Bachelor’s degree or a minimum of 3 years in a customer-service environment. Analytical and problem-solving skills and good judgment. Working knowledge of Microsoft Office programs. A willingness to learn the processes and protocols of multiple departments. Ability to prioritize, meet deadlines, and communicate in a team environment is critical. Must be able to work in a professional and confidential setting.

EOE M/F/D/V

 

To Apply: Please click on the Apply Now button below.

Why Work at Planet Depos?

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PD has been a great company to join. The support and training I have received have been very informative and helpful and I appreciate the support I have received from my supervisor. The office environment is good, everyone is very nice and I enjoy working with my colleagues.

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It’s abundantly clear that PD has an investment in each of its employees and strives to encourage everyone to give their best. In return, PD offers opportunities to find where you may fit the best within the organization and utilize your skill set to its fullest.

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I believe that the PD philosophy is outstanding. I love that PD is so progressive in growing the business. In our industry, when most others are just happy with the status quo, it’s so refreshing to see the enthusiasm and eagerness spreading from PD out to the reporting community

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I truly believe that this is a great company and that I have a great job with unlimited growth potential. I am grateful to work with an organization and in an environment that thrives in the way that it does. Personally, working here actually gives me hope for a bright future, compared to other places I’ve worked, where there wasn’t an ounce of hope to be found. This company feels different and I like it.

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Planet Depos

Planet Depos

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