Planet Depos is a family-owned court reporting company. We have been in business since 2009 and we are growing at a rapid pace. Starting with only two employees, we are now over 90, have successfully acquired four competitors, and have expanded all over the US and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to help us get to that next level.
Looking for benefits? We’ve got you covered.
Health & Welfare
Paid Time Off
A/R and Billing Specialist (10am - 6pm or 12pm - 8pm)
The billing specialist compiles, manages, and executes client billing and vendor payment; answer inquiries from clients, staff, and vendors; responsible for data accuracy; observes confidentiality of client data.
Bachelor’s Degree and or two years’ experience required. Proficiency in MS Office Suite is a plus. Must be detail oriented and organized, a team player, and have the ability to work with a high degree of accuracy.
Client Services Specialist (3pm - 11pm)
The Client Services Specialist is responsible for monitoring the production and billing email folders, promptly responding to all client requests, fielding all production- and billing-related phone calls, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department.
Bachelor’s degree and/or experience in an office or customer service setting preferred. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required
Client Services Host
The Client Services Host is responsible for maintaining our offsite offices and providing impeccable customer service to our clients and other legal professionals who utilize those offices. The Client Services Host is expected to respond to any client requests, provide the main office with detailed information related to the attendees, and perform other administrative duties as assigned. Additionally, as Client Services Hosts will often be required to make copies, send faxes, scan documents or connect clients to a videoconferencing event, technical ability is a plus.
High school diploma required. Must be punctual and well organized. Must have sales-oriented, customer service personality and be able to work with minimal supervision. Must have reliable transportation with insurance, as Client Services Hosts are required to travel to and from offices. Must be flexible in scheduling time as needed. Some extended weekday hours should be expected.
The IT Manager provides daily support to PC user base, both HQ and satellite offices, including hardware, operating system, and application software. Assist in coordinating PC hardware, software and peripheral installations, and upgrades. Assists with local area network (LAN) and wide area network (WAN) administration tasks, including network operating system (NOS), LAN-based applications, firewalls, data backups, environmental monitoring and VPN Internet services. Provides support for telephony, operational activities, and other technologies, as directed.
A minimum of 3 – 5 years with hands-on desktop and application support in a network environment. Requires Microsoft Certified Professional and a thorough understanding of PC Hardware and Operating Systems, LAN Technologies, Amazon Cloud Services, Office 365 cloud services, Dynamics 365, VM Ware, WordPress, Cisco, EMC SAN, GUIs and Application Software. Experience implementing VOIP solutions preferred. Must have strong interpersonal, communication, and problem-solving skills, and be able to respond quickly in a fast-paced environment and work effectively with minimal supervision.
A legal videographer is required to be present in depositions in which an attorney desires to have the deponent’s testimony captured on video in addition to a written transcript.
The ideal candidate will have some experience or knowledge of the legal industry, and Trial Tech/Hot Seat experience is preferred. Must have a 2- or 4-year degree and be comfortable with emerging A/V technologies and digital recording, have a professional appearance and also experience with dealing face to face with professional clients. You will spend a lot of time in high-pressure situations where all eyes are on you. You must be able to adapt to unexpected circumstances and operate on a changing schedule, often working after hours and occasionally on weekends with little or no advance notice. You must have a reliable mode of transportation as well as the ability to lift up to 75lbs.
Scheduling Coordinator (12pm - 8pm)
The Scheduling Coordinator will have direct interaction with clients throughout the day, including on the phone and via email. This customer-service position revolves around providing impeccable customer service from the initial request for services through delivery and requires poise and professionalism in handling last-minute needs. Additional duties include communication with PD team members throughout the U.S., arranging for conference rooms, confirming requests for service, and data entry. This is an excellent opportunity for advancement and a long-term career path.
Must have Bachelor’s Degree and 1-2 years experience in an office setting. Once trained hours will be 12pm-8pm.
Weekend Production Specialist
The Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in Reporter Base.
This is a full-time position working 4, 10 hour days – Friday through Monday 2pm-12am.
Bachelor’s degree and/or experience in an office or customer-service setting preferred. Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft Office and Adobe products. Strong attention to detail required.