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Remote deposition technology is straightforward and coming to the rescue of many attorneys these days. But the platform is still new to many legal professionals, and even those with experience in videoconferencing may want someone on hand to help smooth over any technical glitches. The remote reporter will be occupied with taking down the record, rendering them very limited in how much they can assist with their technical prowess. Enter the skilled technician! It is good practice to reserve a professional to focus on literally keeping the proceeding going, while you can do your job and the reporter does theirs.

What exactly is the technician’s role in a remote deposition? The beauty of the technician is that they have many roles. They are the glue keeping everyone connected. They are the technological wizard who can quickly and unobtrusively resolve technical issues experienced by any participant. They are the safeguard monitoring the proceeding’s confidentiality. They are the handler of the exhibits, whether those exhibits are sent before the deposition or during the deposition.

Staying connected during any virtual meeting is important, and by now, probably all of us have experienced the frustration of losing a connection out of the blue. You can log back in.  Normally. Hopefully. But in an important meeting, you don’t want to lose the time, forcing others to repeat what was said while you were lost in virtual land. The technician will monitor everyone’s connection and can troubleshoot audio and video issues should they occur. The technician will also conduct the test calls with everyone prior to the deposition, starting each participant off on the best foot.

Security is a top concern for depositions, and this is another area where a technician gives you an edge. The technician assigns passwords to each meeting and sends the unique meeting link only to the email addresses you supply. The technician also closely monitors who is present at the deposition and ensures no unauthorized party is in attendance. Not only that, the technician will create private breakout rooms and assign parties to them, making sure only authorized parties go into each room.

 

The technician takes the role of marking and sharing exhibits and can highlight text and make annotations. Each party can scroll the documents at his or her own pace, however, as the technician will give them that control. If you prefer to mark the exhibits yourself, you can pre-mark exhibits before sending to the technician, either by emailing them before the deposition or by uploading them to the technician using the chat box.

The PD technician is the consummate professional. Reserving a technician guarantees an expert at the helm, making for a smooth virtual proceeding. They will provide the white glove service throughout the proceeding, so you can focus on your role and the progress of your case.

Without the technician present, should technical difficulties arise which are unrelated to power or internet service/strength, you can, of course, reach out to Planet Depos and ask for Tech Support. However, immediate tech support may not be available, as most of our technicians are on jobs every day. We highly recommend booking a technician in advance of your remote proceeding.

Planet Depos has been covering remote depositions for over a decade. Our technicians are highly trained and have encountered and resolved every snafu that could possibly come up in any virtual proceeding. To schedule your next virtual proceeding and reserve your master technician, contact Planet Depos at 888.433.3767 or schedule online.

Author Profile
Suzanne Quinson
Case Manager at

Suzanne Quinson is a Case Manager with Planet Depos. She lives in Frederick, MD, with her jaunty Jack Russell Bocephus, spending much of her free time touring the area in his company.  She loves her hometown Philly, Penn State, P.G. Wodehouse, history, baking and eating, among other things.

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